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[Resolved] How do I install and activate my addon?

Home Forums Support [Resolved] How do I install and activate my addon?

Home Forums Support How do I install and activate my addon?

Viewing 15 posts - 106 through 120 (of 192 total)
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  • #99019
    Mine Yapar

    Hello,

    I purchased a generate colors file. Downloaded the file and tried to install it. I did not succeed. See what the computer said below. Can you tell me how to proceed?

    Best regards, Mine

    Installing Plugin from uploaded file: generatepress.1.2.9.3.zip
    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin install failed.

    #99111
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    The file you’re trying to upload as a plugin is the free theme.

    You need to download the colors add-on (generate-colors.zip) and then upload it.

    More info here: http://generatepress.com/knowledgebase/install-activate-addons/

    Let me know if you need more info 🙂

    #105688
    Martina Kurucova

    Installing Plugin from uploaded file: generatepress.1.2.9.5.zip
    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin install failed.

    Hi there this is the message I’m getting while Im trying to instal my plug ins…

    Any ideas what Im doing wrong?

    #105690
    Tom
    Lead Developer
    Lead Developer

    generatepress.1.2.9.5.zip is the free theme – not GP Premium/any of our add-ons.

    You want to download your add-on in your account: https://generatepress.com/account

    Then upload it as your plugin.

    More info here: http://generatepress.com/knowledgebase/install-activate-addons/

    #108786
    Sławomir Kubinski

    For Mantle I bought a plug topic Copyright.
    During the installation of the plug receives a message:

    Unpacking the package …

    Installing the plugin …

    Pack could not be installed. Not found properly prepared plugins.

    Installing the plug failed.

    🙁
    Kuba

    #108890
    Tom
    Lead Developer
    Lead Developer

    You’re sure you’re uploading generate-copyright.zip and not the free theme (generatepres.1.2.9.6.zip)?

    #109311
    Sławomir Kubinski

    My order:
    #108775 May 19, 2015 $5.00 View Details and

    In the downloads it is the only file generatepress.1.2.9.6.zip

    There is no file generate-copyright.zip 🙁

    Kuba

    #109313
    Sławomir Kubinski

    Sorry, its ok.
    generate-copyright.zip im find in my order 🙂

    #109359
    Tom
    Lead Developer
    Lead Developer

    Glad you found it! 🙂

    #109382
    David Sims

    I have GP premium 1.2.5 and I need to upgrade since I am losing the Copyright message

    I entered my email and activated it – both it and GP premium are ticked – no updates

    I download the zip from and manually installed here but it says directory already exists and the install fails

    Any suggestions ?

    #109383
    Tom
    Lead Developer
    Lead Developer

    Ugh – dumb bug, sorry about that.

    Once your email is activated and GP Premium updates are enabled, it may take a minute for WP to grab the available update. Try going to “Dashboard > Updates” and “Plugins” a few times to kick WP in the butt and tell it to check for updates.

    #109404
    pablo ho

    Hello Tom,

    I have a GP Premium account bought on March 2015.

    I do not have “Generate Section” in the Addon pack I bought.

    I tried downloading the latest “gp-preimum.zip” from my account and install it from “Add new Plugin” but got this error:

    “Installing Plugin from uploaded file: gp-premium.zip
    Unpacking the package…
    Installing the plugin…
    Destination folder already exists. /home/u738255222/public_html/wp-content/plugins/gp-premium/
    Plugin install failed.
    Return to Plugins page

    How can I get “Generate Sections”?

    Thank you!

    #109405
    Tom
    Lead Developer
    Lead Developer

    If you activate your email, you should receive plugin updates via the Dashboard: http://generatepress.com/knowledgebase/install-activate-addons/#activate

    If that’s not working, you can manually update by deleting the GP Premium plugin, and installing the new gp-premium.zip.

    Before doing the above, backup your database (better safe than sorry – but your settings won’t be touched).

    #109408
    pablo ho

    Thank you Tom! it works!

    #109409
    Tom
    Lead Developer
    Lead Developer

    You’re welcome! 🙂

Viewing 15 posts - 106 through 120 (of 192 total)
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