- This topic has 191 replies, 42 voices, and was last updated 8 years, 8 months ago by
Tom.
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April 16, 2015 at 4:14 am #99019
Mine Yapar
Hello,
I purchased a generate colors file. Downloaded the file and tried to install it. I did not succeed. See what the computer said below. Can you tell me how to proceed?
Best regards, Mine
Installing Plugin from uploaded file: generatepress.1.2.9.3.zip
Unpacking the package…Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.
April 16, 2015 at 8:52 am #99111Tom
Lead DeveloperLead DeveloperHi there,
The file you’re trying to upload as a plugin is the free theme.
You need to download the colors add-on (generate-colors.zip) and then upload it.
More info here: http://generatepress.com/knowledgebase/install-activate-addons/
Let me know if you need more info 🙂
May 5, 2015 at 12:00 pm #105688Martina Kurucova
Installing Plugin from uploaded file: generatepress.1.2.9.5.zip
Unpacking the package…Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.
Hi there this is the message I’m getting while Im trying to instal my plug ins…
Any ideas what Im doing wrong?
May 5, 2015 at 12:02 pm #105690Tom
Lead DeveloperLead Developergeneratepress.1.2.9.5.zip is the free theme – not GP Premium/any of our add-ons.
You want to download your add-on in your account: https://generatepress.com/account
Then upload it as your plugin.
More info here: http://generatepress.com/knowledgebase/install-activate-addons/
May 19, 2015 at 1:18 am #108786Sławomir Kubinski
For Mantle I bought a plug topic Copyright.
During the installation of the plug receives a message:Unpacking the package …
Installing the plugin …
Pack could not be installed. Not found properly prepared plugins.
Installing the plug failed.
🙁
KubaMay 19, 2015 at 8:14 am #108890Tom
Lead DeveloperLead DeveloperYou’re sure you’re uploading generate-copyright.zip and not the free theme (generatepres.1.2.9.6.zip)?
May 21, 2015 at 3:10 am #109311Sławomir Kubinski
My order:
#108775 May 19, 2015 $5.00 View Details andIn the downloads it is the only file generatepress.1.2.9.6.zip
There is no file generate-copyright.zip 🙁
Kuba
May 21, 2015 at 3:12 am #109313Sławomir Kubinski
Sorry, its ok.
generate-copyright.zip im find in my order 🙂May 21, 2015 at 7:59 am #109359Tom
Lead DeveloperLead DeveloperGlad you found it! 🙂
May 21, 2015 at 9:08 am #109382David Sims
I have GP premium 1.2.5 and I need to upgrade since I am losing the Copyright message
I entered my email and activated it – both it and GP premium are ticked – no updates
I download the zip from and manually installed here but it says directory already exists and the install fails
Any suggestions ?
May 21, 2015 at 9:10 am #109383Tom
Lead DeveloperLead DeveloperUgh – dumb bug, sorry about that.
Once your email is activated and GP Premium updates are enabled, it may take a minute for WP to grab the available update. Try going to “Dashboard > Updates” and “Plugins” a few times to kick WP in the butt and tell it to check for updates.
May 21, 2015 at 10:33 am #109404pablo ho
Hello Tom,
I have a GP Premium account bought on March 2015.
I do not have “Generate Section” in the Addon pack I bought.
I tried downloading the latest “gp-preimum.zip” from my account and install it from “Add new Plugin” but got this error:
“Installing Plugin from uploaded file: gp-premium.zip
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/u738255222/public_html/wp-content/plugins/gp-premium/
Plugin install failed.
Return to Plugins pageHow can I get “Generate Sections”?
Thank you!
May 21, 2015 at 10:35 am #109405Tom
Lead DeveloperLead DeveloperIf you activate your email, you should receive plugin updates via the Dashboard: http://generatepress.com/knowledgebase/install-activate-addons/#activate
If that’s not working, you can manually update by deleting the GP Premium plugin, and installing the new gp-premium.zip.
Before doing the above, backup your database (better safe than sorry – but your settings won’t be touched).
May 21, 2015 at 10:48 am #109408pablo ho
Thank you Tom! it works!
May 21, 2015 at 10:49 am #109409Tom
Lead DeveloperLead DeveloperYou’re welcome! 🙂
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