[Resolved] How do I install and activate my addon?

[Tom]

But the “Appearance > GeneratePress” page exists, correct?

Can you confirm that GP Premium is activated in the “Plugins” area?

If it is, can you send me temporary admin login details to support@generatepress.com?

Thanks!

[Kevin Rice]

GP Premium is activated in the plugins area. There is no Appearance > GeneratePress though. Login details coming.

[Tom]

Ah, that’s because GeneratePress isn’t installed.

You’ll need to install and activate it: https://generatepress.com/knowledgebase/installing-generatepress/

[Kevin Rice]

That fixed it. Thanks for your help!

[Tom]

You’re welcome!

[KLaus]

I just bought the 30 Dollar package. I am not able to install it on a german wordpress instance

My Error:

Installiere Plugin aus Datei: generatepress.1.3.18.zip

Entpacken des Pakets… (means unpacking)

Das Plugin wird installiert… (means installing)

Das Paket konnte nicht installiert werden. Es wurden keine funktionsfähigen Plugins gefunden. (means not possible, no working plugins found)

Die Plugininstallation ist fehlgeschlagen. (error)

[Tom]

Hi there,

This should help: https://generatepress.com/knowledgebase/plugin-install-failed/

[Christian]

Buongiorno, ho appena acquistato il pacchetto premium GP.

Ho provato ad installarlo, ma dice che non può essere installato perchè manca il file style.css

Come posso rimediare.

Grazie

[Tom]

Hi there,

This might help: https://generatepress.com/knowledgebase/missing-style-css-stylesheet/

Let me know 🙂

[Clay Montgomery]

Hello,

I have been using GP for a while now with GP Premium. I want to try the Menu Plus Add-On, but I don’t have that one at Appearance > GeneratePress. I have the others though. I looked at the GP Premium ZIP file I uploaded back in May 2015, and it does not seem to contain Menu Plus. So, I tried entering my email to get an update but the email verification failed. My correct email is shown in my account profile. Please advise how to fix this.

My URL is: http://montgomery1.com

Thanks, Clay

[Tom]

Hi Clay,

This might help: https://generatepress.com/knowledgebase/trouble-updating/

You’ll need to manually update: https://generatepress.com/knowledgebase/updating-add-ons/#manual-update

Let me know if you need more info 🙂

[Regina]

Hi Tom,

I’ve been using Generate Press for a while and just purchased the GP Premium. I was able to install it but when I clicked to activate, I got this error message:

Warning: require_once(NGGALLERY_ABSPATH/admin/functions.php): failed to open stream: No such file or directory in /home/regina16/public_html/wp-content/plugins/nextgen-gallery-media-library-addon/nggmla-class.php on line 805

Fatal error: require_once(): Failed opening required ‘NGGALLERY_ABSPATH/admin/functions.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/regina16/public_html/wp-content/plugins/nextgen-gallery-media-library-addon/nggmla-class.php on line 805

What do I do?

Regina

[Tom]

Those errors are coming from the nextgen-gallery-media-library-addon plugin you’re using.

It looks like it’s trying to find a file that doesn’t exist.

Shouldn’t have anything to do with GP.

Let me know 🙂

[Regina]

I figured it out. Thank you Tom!

Regina

[Lavine]

I have installed my GP Premium in my WP site. Activated the plugin and put in the license key. However, I am not seeing the updates in the Appearence box. Does it take a long time to load it all up? It’s been about 30 minutes. I am using Apple Safari.

Thank you.

[Author]

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