- This topic has 191 replies, 42 voices, and was last updated 4 years, 6 months ago by Tom.
November 8, 2015 at 10:44 am #151354TomLead DeveloperLead Developer
But the “Appearance > GeneratePress” page exists, correct?
Can you confirm that GP Premium is activated in the “Plugins” area?
If it is, can you send me temporary admin login details to firstname.lastname@example.org?
Thanks!November 8, 2015 at 10:45 am #151355Kevin Rice
GP Premium is activated in the plugins area. There is no Appearance > GeneratePress though. Login details coming.November 8, 2015 at 10:46 am #151356TomLead DeveloperLead Developer
Ah, that’s because GeneratePress isn’t installed.
You’ll need to install and activate it: https://generatepress.com/knowledgebase/installing-generatepress/November 8, 2015 at 10:49 am #151359Kevin Rice
That fixed it. Thanks for your help!November 8, 2015 at 10:55 am #151365TomLead DeveloperLead DeveloperNovember 10, 2015 at 4:08 am #151751KLaus
I just bought the 30 Dollar package. I am not able to install it on a german wordpress instance
Installiere Plugin aus Datei: generatepress.1.3.18.zip
Entpacken des Pakets… (means unpacking)
Das Plugin wird installiert… (means installing)
Das Paket konnte nicht installiert werden. Es wurden keine funktionsfähigen Plugins gefunden. (means not possible, no working plugins found)
Die Plugininstallation ist fehlgeschlagen. (error)November 10, 2015 at 10:33 am #151850TomLead DeveloperLead Developer
This should help: https://generatepress.com/knowledgebase/plugin-install-failed/May 27, 2016 at 5:28 am #197213Christian
Buongiorno, ho appena acquistato il pacchetto premium GP.
Ho provato ad installarlo, ma dice che non può essere installato perchè manca il file style.css
Come posso rimediare.
GrazieMay 27, 2016 at 9:48 am #197270TomLead DeveloperLead Developer
Let me know 🙂June 13, 2016 at 6:06 pm #201724Clay Montgomery
I have been using GP for a while now with GP Premium. I want to try the Menu Plus Add-On, but I don’t have that one at Appearance > GeneratePress. I have the others though. I looked at the GP Premium ZIP file I uploaded back in May 2015, and it does not seem to contain Menu Plus. So, I tried entering my email to get an update but the email verification failed. My correct email is shown in my account profile. Please advise how to fix this.
My URL is: http://montgomery1.com
Thanks, ClayJune 13, 2016 at 11:48 pm #201766TomLead DeveloperLead Developer
This might help: https://generatepress.com/knowledgebase/trouble-updating/
You’ll need to manually update: https://generatepress.com/knowledgebase/updating-add-ons/#manual-update
Let me know if you need more info 🙂June 30, 2016 at 12:07 pm #205688Regina
I’ve been using Generate Press for a while and just purchased the GP Premium. I was able to install it but when I clicked to activate, I got this error message:
Warning: require_once(NGGALLERY_ABSPATH/admin/functions.php): failed to open stream: No such file or directory in /home/regina16/public_html/wp-content/plugins/nextgen-gallery-media-library-addon/nggmla-class.php on line 805
Fatal error: require_once(): Failed opening required ‘NGGALLERY_ABSPATH/admin/functions.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/regina16/public_html/wp-content/plugins/nextgen-gallery-media-library-addon/nggmla-class.php on line 805
What do I do?
ReginaJune 30, 2016 at 4:41 pm #205732TomLead DeveloperLead Developer
Those errors are coming from the nextgen-gallery-media-library-addon plugin you’re using.
It looks like it’s trying to find a file that doesn’t exist.
Shouldn’t have anything to do with GP.
Let me know 🙂June 30, 2016 at 6:34 pm #205753Regina
I figured it out. Thank you Tom!
ReginaAugust 5, 2016 at 2:15 pm #216039Lavine
I have installed my GP Premium in my WP site. Activated the plugin and put in the license key. However, I am not seeing the updates in the Appearence box. Does it take a long time to load it all up? It’s been about 30 minutes. I am using Apple Safari.
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