- This topic has 191 replies, 42 voices, and was last updated 3 years, 11 months ago by Tom.
August 10, 2014 at 1:21 pm #10818TomLead DeveloperLead DeveloperAugust 11, 2014 at 6:55 am #11138n4pp3lbl00d
Thanks i habe send an Email with my Email Adresse.August 11, 2014 at 7:03 am #11141Rob
I’m new to wordpress and have been trying to upload and install the add-on’s that I’ve just purchased.
Wordpress gives me the following message:
Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I’m using a mac if this makes a difference? I can’t upload the zip file in it’s entirety so is there another way to install your addons or is there an order that I should upload the components in?
Many thanks in advance.
RobAugust 11, 2014 at 8:34 am #11149TomLead DeveloperLead Developer
WordPress gives that error when you try to upload something that isn’t a .zip.
Be sure to right click (or the Mac equivalent) and save the file as to your computer, so it saves as a .zip (generate_colors.zip for example).
Then try uploading it.
Let me know if this helps or not,
TomAugust 20, 2014 at 9:00 am #16047Chris Edge
Im Wired and Tired bro , I just got the add ons but cant verify email and activate it, ARRRRRAugust 20, 2014 at 9:02 am #16048Chris Edge
Payment Status: Complete
Payment Method: PayPal
Date: August 19, 2014
Total Price: $20.00August 20, 2014 at 9:13 am #16051TomLead DeveloperLead Developer
That’s no good – shoot me an email at firstname.lastname@example.org with your URL, username and password and I’ll get you going right away.
Sorry for the inconvenience!August 20, 2014 at 9:18 am #16058Chris Edge
All good Tom, just lots going on atm..
Thanks for the fast response, I’ll
check it out
ChrisAugust 20, 2014 at 9:24 am #16061Chris Edge
DoneAugust 28, 2014 at 7:21 am #20480Michele Garcia
I’m also trying to upload and install the add-ons I purchased, but am not quite understanding what I need to do to complete the process. I am on a Mac desktop running OS X 10.7.5 and using Safari as my browser. I downloaded all the folders from your site, moved them to my desktop, then as you suggested I tried right-clicking (control + clicking the mouse) on the entire folder, and also a the file with .php (for example, “generate-backgrounds.php”), but neither menu showed an option to save among its selections, only “open” along with several other options. Am I missing a step? Thanks so much for your help.
MicheleAugust 28, 2014 at 8:26 am #20535TomLead DeveloperLead Developer
If you’re seeing any .php files, you’ve gone too far.
Go to your account on http://generatepress.com and find your files to download.
Now hold the control key on your keyboard, and click. This should open a little module, which will have an option to “Download link as”. Save the file to your computer.
It will save to your computer as: generate_name.zip
So for colors: generate_colors.zip
That is the file you upload.
Let me know if this helps or not 🙂August 28, 2014 at 10:14 am #20585Michele Garcia
Thanks for your quick response, Tom. I was able to upload the add-ons, though slightly differently than you suggested, by accident. I don’t have an account on Generate Press but just bought the add-ons without creating an account, so I was going to just find the page with the links through my browser’s back history. Before I did that I moved the folders with the .php files that I had downloaded to my computer to the trash, to remove any confusion for me. Lo and behold, there were the zip file versions in the trash, which somehow must have ended up there when I downloaded the files incorrectly the first time. So I moved the zip files out of the trash to the desktop and uploaded them into WordPress from there. Looks like everything worked great. Thank you!August 28, 2014 at 10:14 am #20586TomLead DeveloperLead DeveloperSeptember 8, 2014 at 6:38 pm #26346Janice Miller
I was able to install and upload the add ons to my pc. I know need to understand how I can get them to be part of the widgets on my website that I have designed. the website was purchase via GenNet so although they are on my pc they are not installed as part of the list of widgets that I can use in the website.
How do I do this?
JaniceSeptember 8, 2014 at 7:20 pm #26350TomLead DeveloperLead Developer
You need to install them as plugin using the method shown here: http://www.generatepress.com/documentation/#document-1
Once installed and activated – the options will show up for you.
Let me know 🙂
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