[Resolved] How do I install and activate my addon?

Home Forums Support [Resolved] How do I install and activate my addon?

Home Forums Support How do I install and activate my addon?

Viewing 15 posts - 166 through 180 (of 192 total)
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  • #216040
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Nothing happens after adding your license key – it just means you’ll be able to update through the Dashboard once I release an update.

    Once the license key is added, activate the add-ons you wish to use and get to customizing πŸ™‚

    #222581
    omer

    hi tom ,
    i have already bought the theme from you and installed it and every thing fine.
    the problem that i want to use the same theme on another domain and it shows me that i dont have add on there .
    how come ? didnt i have licence on unlimited domain ?or there is something that i miss ?

    thanks

    #222582
    omer

    i dont have the update box !

    #222622
    Tom
    Lead Developer
    Lead Developer

    You need to install GP Premium on the new site: https://generatepress.com/knowledgebase/install-activate-addons/

    If there’s no updates box, you might need to manually update to the latest version: https://generatepress.com/knowledgebase/updating-add-ons/#manual-update

    #222697
    omer

    when i download the theme from my gneratepress account
    wordpress cant install it it said style .css is missing and all the instalation is failed .
    what to do ?

    #222787
    Tom
    Lead Developer
    Lead Developer
    #222810
    omer

    i figure it out . now i have problems with the add on , i download the zip file gp primum i dont know what to do with it ? there is no update box in the theme that i install and i dont know what to do .
    note : dont send me to an article !!! i read them all and i still dont know how to configure the add on .

    thanks

    #222813
    Tom
    Lead Developer
    Lead Developer

    What exactly are you trying to configure? I link to the article because it covers all of the steps one by one.

    Is GP Premium installed and activated?

    If so, are the add-ons you want to use activated in “Appearance > GeneratePress”?

    #222823
    omer

    what to do with the gp primum zip file .where to upload it ?

    #222824
    omer

    the gpprimum zip file cannot be installed (css missing )

    #222825
    Tom
    Lead Developer
    Lead Developer

    You upload it through “Plugins > Add New”.

    You’re trying to upload it as a theme, but it’s a plugin so that won’t work.

    I know you don’t want me to post an article, but this one goes through it step by step using images: https://generatepress.com/knowledgebase/install-activate-addons/

    #222826
    omer

    tom every thing is great !!!
    sorry i wasnt focus .
    now i installed it from pluggins .
    everything fine !

    thanks

    #222831
    Tom
    Lead Developer
    Lead Developer

    Awesome, glad I could help πŸ™‚

    #225586
    Agnes

    Well, I am having a devil of time with this and I am pretty tech savvy. I bought the premium package and saved the file on my deskstop…doesn’t have the same name “add-on….” but “go-premium.zip”. When I log into my account it shows me, but when I click on Dashboard, I get a page that just shows the most recent forum posts from Optimizing GeneratePress and some statistics. Nothing that remotely looks like what is shown in the help pages. Also in the forums, there is no way for me to create a new topic other than to reply to an existing post, So here I am. And there does not seem to be any direct help email or phone number to get support. That’s a disappointment for sure. Hope someone will get back to me. I’m trying to finish up my Build Your Website in 4 days class.

    Thanks
    aggie

    #225591
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    It sounds like you might be logging into the Dashboard of this site?

    You need to install WordPress on your own hosting, and then login at yourdomain.com/wp-admin

    Then you’ll be able to follow the rest of the instructions to install GP Premium: https://generatepress.com/knowledgebase/install-activate-addons/

    Let me know if you need more info πŸ™‚

Viewing 15 posts - 166 through 180 (of 192 total)
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