[Support request] GP Premium 1.5

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Viewing 15 posts - 46 through 60 (of 122 total)
  • Author
    Posts
  • #405769
    Tom
    Lead Developer
    Lead Developer

    I assume you’re doing this?: https://www.screencast.com/t/AHmr2WOI

    #405771
    Enrico

    Yes, I also tried this several time.

    #405795
    Enrico

    I was thinking to a problem in the sql db because of this:

    I don’t know if the page header should be like this
    Page Header

    This was like this since some time now but I don’t use it so I didn’t care

    #405845
    Enrico

    I have restored my backup before Gp 1.5 and now the problem is solved.

    #405846
    Tom
    Lead Developer
    Lead Developer

    Can you update to 1.5 again and then send me temporary admin login details?: https://generatepress.com/contact/

    #405860
    Enrico

    I have restored the 1.5, the add ons problem is solved also with 1.5.

    I noticed that with 1.5 if I set the masonry option instead of 3 columns I get 2 columns. I don’t know if you already know this problem.

    I have sent you an admin login

    #405907
    Tom
    Lead Developer
    Lead Developer

    So you’re not having a problem activating/deactivating the add-ons anymore?

    For masonry columns, it takes the number of columns now. Did you have 3 columns, and it switched to 2 when you updated?

    Thanks!

    #406037
    Enrico

    This time I am not having problem activating/deactivating the add ons.

    Yes I had 3 columns with masonry and when I updated it was 2 with some space left. It work with 3 only if I uncheck the masonry. The site is jobseekeritalia.it

    #406041
    Tom
    Lead Developer
    Lead Developer

    Can you turn masonry on so I can see what the problem is?

    #406046
    Enrico

    yes, now is on. go in the home page with a Pc.

    #406052
    Tom
    Lead Developer
    Lead Developer

    I’m seeing 3 columns: https://www.screencast.com/t/2CYMx5Q2

    #406055
    Enrico

    You can see my My Screen

    It could be you see the cache, is what you see a masonry or the post are divided in perfect rectangle?

    #406058
    Tom
    Lead Developer
    Lead Developer

    No cache on my end – cleared it and tried incognito. Also looked at the code and it all checks out. Have you cleared your browser cache? Any caching plugins?

    #406063
    Enrico

    I am using Chrome and I am logged in. You can login your self now on my site. I noticed that with Explorer, not logged in, I also see 3 columns.

    #406065
    Enrico

    I have cleared all my cache plugin and logout. I keep seeing 2 columns with Chrome.

Viewing 15 posts - 46 through 60 (of 122 total)
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