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problems with new installation and glitch

5 replies · Started by Karsten on February 5, 2021

Viewing posts 1–6 of 6

Hello friends,

after 2 years of using Astra theme I decided to come back to Generate Press. So I renewed my old licence and installed Generate Press. But unfortunately I don't see a fresh and complete new theme installation, because all my all earlier settings are also activated. This is not what I wanted.

So my question: How could I install a real clean new GeneratePress Theme without any settings from earlier installations?

And also please check my website:

http://www.kagels-trading.de

When you click on one of the menu items you will see the glitch. The menu jumps and the site is not loading smoothly.

Please check and advise.

Thank you

Karsten

Hi there,

can you disable your Cache plugin - and let me know.

I have only wpRocket which I have deactivated now.

My other installation is working fine.

https:/www.kagels-trading.com

So, how could I delete completely the current installation?

Hi Karsten,

I checked your site, it seems working smoothly.
https://www.screencast.com/t/JuhEA1qGR

You can go to Appearance > Generatepress > Reset settings, it will erase all the customizer settings.

Thank you, Ying.

One more question: Do you recommend to continue using wpRocket?

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