- This topic has 13 replies, 3 voices, and was last updated 4 years, 4 months ago by Tom.
December 21, 2015 at 11:20 am #161292Mary Kaiser
I’m using WooCommerce for event ticket sales. The pages for both the cart and checkout shortcodes display ridiculously wide on screen, and the fields on the checkout page are all wonky. I’ve been trying to fix this through WooCommerce, but they suggested that it is a theme issue. The cart page copied below has 2 test items in it so you can check it out:
I read through the forum on responsive checkout (https://generatepress.com/forums/topic/woocommerce-responsive-checkout/), and it seems like that solution works well, but it looks like it’s specific to mobile view. Anything I can do for desktop view?
ThanksDecember 21, 2015 at 11:27 am #161293Mary Kaiser
Looks like I need to up my caffeine intake… to view the cart/checkout issue, go to the Events page below:
Scroll down to the last event, “Workshop; Deepening Your Meditation”, and add a ticket to the cart. Cart page is password protected until I get this issue figured out – password is MCLLC.
From there you can see both pages display issues.December 21, 2015 at 11:29 am #161296TomLead DeveloperLead DeveloperDecember 21, 2015 at 11:42 am #161300Mary Kaiser
Yes, sorry – updated access info below my first comment.December 21, 2015 at 11:45 am #161301TomLead DeveloperLead Developer
Wow, definitely something weird going on.
I don’t believe it’s a theme issue, as you can see with our demo: http://demo.generatepress.com/shop/
Can you try #1 on this page?: https://generatepress.com/knowledgebase/debugging/December 21, 2015 at 12:11 pm #161302Mary Kaiser
I don’t know if I can deactivate all non-GP plugins and still be able to view this particular issue because the cart/checkout pages are part of the Events Calendar and WooCommerce plugins?
I did try deactivating all plugins aside from the ones mentioned above – issues still present.December 21, 2015 at 12:38 pm #161305Mary Kaiser
I just tried activating the TwentyFifteen theme as well – width of cart and checkout pages was normal.December 21, 2015 at 12:49 pm #161306TomLead DeveloperLead DeveloperDecember 21, 2015 at 1:32 pm #161327Mary Kaiser
It’s still a bit of a mess, but the content isn’t crazy wide – it’s at least contained to the screen.December 21, 2015 at 11:47 pm #161364TomLead DeveloperLead Developer
When you go to edit your cart page and go into the “Text” editor, do you see
If so, remove them – it looks like those are causing the issue, and can be brought over when copying and pasting code from another site.December 22, 2015 at 1:06 pm #161503Mary Kaiser
IT WORKED!!! Thank you so much 🙂December 22, 2015 at 1:18 pm #161504TomLead DeveloperLead DeveloperJuly 26, 2016 at 3:28 am #212975Sushil Adhikari
Thanks you very much, it works for me.
ThanksJuly 26, 2016 at 8:57 am #213069
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