Archived topic
Site library not appear
32 replies · Started by shai shmuel on August 3, 2018
Hi all,
I wanted to try the new site library.
As I understood that is better to build a new site when using the site library, so I made a new website(with the same server that I already using), then I installed Generate Press theme, uploaded the GP premium 1.6.2.
And the site library not appeared, I tried to add the license key that I own and I get the following Error:
"cURL error 7: couldn't connect to host"
So my first question is why do I get this message?
And my second question is why I don't have the option to use the site library?
Hi there,
There's a couple reasons why the Site Library wouldn't show:
1. You're using an old version (< 5.4) of PHP.
2. Your server isn't able to communicate with the server where the sites are served from.
Since your server is allowing you to connect with generatepress.com to activate your license key, I would assume #2 is the issue.
I would contact your hosting and make sure your server is able to talk to generatepress.com and gpsites.co.
I had contact with my host and they solved the problem, I submitted my license key.
But still, I can't see the option to choose the Site Library.
And they confirmed your server can communicate with gpsites.co? It may take a couple hours for the cache to clear in order for your site to fetch the Site Library.
I didn't ask if they can communicate with gpsites.co, but I think they do.
I used Sub-Domain to make sure that everything is the same as in my other website, and still, I don't have the option to use Site Library.
Did you confirm that your server is using the latest PHP version?
yes, He is using 5.6 Php version-, and it should be fine.
Can you confirm that your server can communicate with gpsites.co then? That's the only reason why the Library wouldn't be showing up.
Let me know :)
Hello
I have a similar problem - it displays the page library for me, but I can not download themes :/
Theme Options
No theme options found, please contact the site author.
php 5.5
my problem has already been solved - the server has blocked traffic - everything is working ;) :)
Hi Tom,
Happy to update that the problem was solved, the server support allowed the communicate with gpsites.co
Awesome, glad you got this sorted! :)
Hello,
I have the same problem: Site Library doesn't show.
The license key is activated. I contacted my hosting telling them I need the communication to gpsites.com.
They asked me how it should communicate, with xmlrpc?
I don't know what answer to them.
I have PHP 7.2
