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Hey there, I am on a WP multisite installation. I created a new subsite and made GP the default, activated all the modules, except woocommerce. Then went to site library and tried to import the Mike Oliver “Coach” theme. While the plugins imported, none of the content or menus were imported. All I see is the default WP home page and menu? Am I missing a step somewhere? Having those the demo pages, content imported saves me some time.
Customer Support
Hi there,
Just to confirm, you’ve clicked the import content button but it’s not working?
https://docs.generatepress.com/article/using-the-site-library/Let me know 🙂
Clarity…
Since my problem. I discovered a mild db problem that due to woocommerce, which I resolved and again now have a healthy, happy db (could the db errors have caused the original bad import? I don’t know) FYI, I keep woocommerce deactivated during all of this.
Since repairing / optimizing the db,
1.) “Removed the Imported”, which left behind this https://i.imgur.com/Af13FSG.png (plus several default WP, right sidebar widgets)
2.) Then I installed a different default theme than generatepress.
3.) confirm that new theme installed properly
4.) I flush the caches, db repair / optimize again (just in case)
5.) I went to Appearance and activate the GP parent theme
6.) Note: when I visited I again saw this https://i.imgur.com/Af13FSG.png (plus several default WP right sidebar widgets)
6.) I went back to Site Library selected the “Coach” site theme… (following all the instructions in the video)
7.) Final result was again, https://i.imgur.com/Af13FSG.png ( WITHOUT several right sidebar widgets)…. no pages, no menus,
8.) I checked under Pages & Menus, they simply were not are not being imported. (plugins and widgets, yes… pages, content, menus, no.)Also, just **ts & giggles, I tried to install the “split” site theme featured in the video… same problem. Pages and menus are not being imported:
Simply stated Site Library Import isn’t working correctly? Let me know what you for troubleshooting… No “Import Content” is only partially working.
FYI this is my current plugin list… any possible conflicts?
| add-category-to-pages | active-network | none | 1.2 |
| tinymce-advanced | active-network | none | 5.5.1 |
| advanced-gutenberg | active-network | none | 2.4.7 |
| amr-shortcode-any-widget | active-network | none | 3.7 |
| cleantalk-spam-protect | active-network | none | 5.150.1 |
| better-search-replace-pro | active-network | none | 1.3.7 |
| blocks-animation | active-network | none | 1.0.6 |
| code-snippets | active-network | none | 2.14.0 |
| customizer-export-import | active-network | none | 0.9.2 |
| domain-mapping | active-network | none | 4.4.3.3 |
| easy-wp-smtp | active-network | none | 1.4.4 |
| exploit-scanner | active-network | none | 1.5.2 |
| generateblocks | active-network | none | 1.2.0 |
| gp-premium | active-network | none | 1.12.2 |
| forms-gutenberg | active-network | available | 2.0.1 |
| happyforms | inactive | none | 1.9.26 |
| heartbeat-control | active-network | none | 2.0 |
| hide-admin-toolbar | active-network | none | 1.0 |
| jetpack | active-network | none | 9.2 |
| jquery-manager | active-network | none | 1.10.6 |
| lightweight-social-icons | inactive | none | 1.1 |
| loginizer | active-network | none | 1.6.5 |
| mailchimp-for-wp | inactive | none | 4.8.1 |
| multisite-enhancements | active-network | none | 1.5.4 |
| multisite-language-switcher | active-network | none | 2.4.9 |
| multisite-plugin-manager | active-network | none | 3.1.6 |
| multisite-toolbar-additions | active-network | none | 2.0.1 |
| newsletter | active-network | none | 6.9.9 |
| newsletter-extensions | active-network | none | 1.1.3 |
| social-networks-auto-poster-facebook- | active-network | none | 4.3.19 |
| twitter-g | | | |
| official-statcounter-plugin-for-wordp | active-network | none | 2.0.6 |
| ress | | | |
| password-protected | active-network | none | 2.4 |
| php-compatibility-checker | active-network | none | 1.5.0 |
| popup-maker | active-network | none | 1.13.1 |
| query-monitor | active-network | none | 3.6.5 |
| recent-posts-widget-with-thumbnails | inactive | none | 7.0.1 |
| redux-framework | active-network | none | 4.1.23 |
| seedprod-coming-soon-pro-5 | active | none | 5.11.7 |
| shortcodes-ultimate | active-network | none | 5.9.6 |
| simple-css | active-network | none | 1.1.1 |
| revslider | active-network | none | 6.3.0 |
| ultimate-social-media-icons | active | none | 2.6.1 |
| spreadshop | inactive | none | 1.6.2 |
| tablepress | active | none | 1.12 |
| the-events-calendar | active | none | 5.3.0 |
| totalcontest | inactive | none | 2.1.8 |
| user-switching | active-network | none | 1.5.6 |
| woocommerce | inactive | none | 4.8.0 |
| wordfence | active-network | none | 7.4.14 |
| AIAssistant | active-network | none | 2.9 |
| wp-crontrol | active-network | none | 1.8.5 |
| wp-super-cache | inactive | none | 1.7.1 |
| WP_UltimateToursBuilder | active-network | none | 1.049 |
| duplicate-post | active-network | none | 3.2.6 |
| wordpress-seo | active | none | 15.4 |
| sunrise.php | dropin | none | |
+—————————————+—————-+———–+———+Customer Support
Hi there,
can you share a link to the site so i cans see what has been imported and what has not?
I develop in a local LAMP environment, so I won’t be able to forward a url. But I can easy upload / screenshot that you need… just make a list.
Can you check ‘server’ Error Logs to see what is going wrong on import.
Hey hey sorry for the slow reply… I live in asia and sometimes its just time to shut off the computer and go to sleep.
as for error logs.
I created a pastenbin for my error log that you can review
Lead Developer
Hi there,
There are a lot of errors going on there from other plugins.
It’s definitely possible that these errors are preventing the import from happening.
What happens if you import a site with all of the other plugins deactivated?
1.) remove split theme
2.) activateded twentytweny default theme – screenshot https://i.imgur.com/9JANT75.png
3.) Network Deactivated WP Ultimatte Tours & WP AI Assistant (not needed for this subsite)
4.) wp plugin update –all
5.) wp db repair -pastebin https://pastebin.com/3bbZD2r0
6.) wp db optimize – pastebin https://pastebin.com/iea0FuAW
7.) Activated GP as default theme (still shows “coach color & logo) -screenshot https://i.imgur.com/IhaAdnB.png
9.) Imported “Coach Theme” (no pages, no menus) – screenshot https://i.imgur.com/VmmmRlS.png
10) Checked errorlog – other than SSL warning – ALL Errors come from generatepress https://pastebin.com/YqqnapSU-No other plugins generating errors.
The problem is clearly generartepress.
For your reference this is a list of all active plugins on the subsite.
https://pastebin.com/d9xH2YqbAlso something new… GP Premium is now stating that my license is invalid?
Yes, I also used wp cache flush..
Did you try the import with NO other plugins enabled ?
Did a bunch of extra stuff for no reason… got it :-/ my bad.
1.) deactivdted plugins except, gp-premium
2.) got 500 internal server error
3.) checked my php.ini file all of my for the variables are higher:upload_max_filesize (256M)
max_input_time (300)
memory_limit (256M)
max_execution_time (300)
post_max_size (512M)4.) Went to wp-config.php activated debug log
5.) Removed Imported Site
6.) Imported “Coach” site theme again… same error
7.) checked new debug logcurrently no plugins enabled.. will for you guys before continuing my other wordpress adventures
The first error in that debug is pointing to the W3 Total Cache CDN plugin = is the CDN still enabled ? As this a common cause for import issue ?
My current “wp plugin list” output, GP is the -only- activated plugin
What happens if you remove W3 total cache ? Does that first error in the log go away ?
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