[Support request] Site is jumping to the bottom of the page on mobile

Home Forums Support [Support request] Site is jumping to the bottom of the page on mobile

Home Forums Support Site is jumping to the bottom of the page on mobile

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2270860
    Nicole

    When I open any page on my site on mobile it opens from the bottom (I.e. sends the user to the bottom of the page).
    What is causing this?
    Thanks in advance!

    #2271019
    David
    Staff
    Customer Support

    Hi there,

    how peculiar.
    The only thing i can suggest for now is to disable ALL plugins aside from GP Premium and retest the site to see if there is a plugin conflict.

    #2271287
    Nicole

    Thanks for checking this.
    When I disable all the plugins it doesn’t help.
    However, when I cancel the sidebar the problem is solved (i.e when it’s content only with no sidebars then it’s fine.

    #2271327
    David
    Staff
    Customer Support

    What if you temporarily remove the calculator widget from the sidebar ?

    #2271344
    Nicole

    That’s strange. It solved the problem.
    It’s strange because when I disabled the plugin that created it it didn’t solve the problem.
    Also, the homepage had a calculator and that didn’t have a problem. It loaded from the top. Only the posts loaded from the end.

    Thanks so much for finding the problem!

    #2271598
    David
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
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