Archived topic
Re installs on Apache server vs NGINX servers
6 replies · Started by Dan King on August 11, 2020
Hello,
I've just upgraded to pro and use https://premium.wpmudev.org/ for hosting.
We can't get the premium installed however. 400 error code...
I successfully installed it on my 1&1ionis to prove it wasn't your code :-)
WPMUDEV think it might be that they use NGINX servers and 1&1 use APACHE...
Can you shed any light on that?
Thanks! Dan
Awesome product by the way... lightning fast pages!
- I tried installs on 2 new sites with no plugins
- WPMUDEV's Web Application Firewall was switched off.
Hi there,
the server configuration should not be a problem - we have many users running on NGINX, Apache, Litespeed etc.
When exactly does the 400 error occur ?
Hey David,
Thanks for the prompt response!
It happens when it's loading the assets for the theme... 'demo content'
I made a video of it: https://drive.google.com/file/d/1-6McnkfZpwG0nJ4SFY7enlvT83rjNttR/view?usp=sharing
Thanks again,
Dan King
OK - site import issues can be related to many server configurations particulary caches and CDNS.
First ensure you have no Cache/Optimizer plugins enabled.
If still an issue then check the server configs for caches, cloudflare ( CDNs ), Redis, Nginx helper etc. are not enabled.
Let me know.
BOOOOOM IT WORKED!
THEY: flushed the object cache
and that did it!
Thanks for your help :_))
Excited to start building my super fast GP site :-)
Dan King
Thank you!
Awesome - glad to hear that !
