[Resolved] Re installs on Apache server vs NGINX servers

[Dan King]

Hello,

I’ve just upgraded to pro and use https://premium.wpmudev.org/ for hosting.

We can’t get the premium installed however. 400 error code…

I successfully installed it on my 1&1ionis to prove it wasn’t your code 🙂

WPMUDEV think it might be that they use NGINX servers and 1&1 use APACHE…

Can you shed any light on that?

Thanks! Dan

Awesome product by the way… lightning fast pages!

– I tried installs on 2 new sites with no plugins
– WPMUDEV’s Web Application Firewall was switched off.

[David]

Hi there,

the server configuration should not be a problem – we have many users running on NGINX, Apache, Litespeed etc.

When exactly does the 400 error occur ?

[Dan King]

Hey David,

Thanks for the prompt response!

It happens when it’s loading the assets for the theme… ‘demo content’

I made a video of it: https://drive.google.com/file/d/1-6McnkfZpwG0nJ4SFY7enlvT83rjNttR/view?usp=sharing

Thanks again,

Dan King

[David]

OK – site import issues can be related to many server configurations particulary caches and CDNS.
First ensure you have no Cache/Optimizer plugins enabled.

If still an issue then check the server configs for caches, cloudflare ( CDNs ), Redis, Nginx helper etc. are not enabled.

Let me know.

[Dan King]

BOOOOOM IT WORKED!

THEY: flushed the object cache

and that did it!

Thanks for your help :_))

Excited to start building my super fast GP site 🙂

Dan King

[Dan King]

Thank you!

[David]

Awesome – glad to hear that !

[Author]

Posts