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Problem with Convert pro and GP Premium

37 replies · Started by esteban on June 18, 2020

Viewing posts 31–38 of 38

I already deactivate all the plugins.

The only one activated are: GP Premium, Elementor and Convert Pro.

I cannot make a copy of the entire sites, its a crazy thing and will take me a lot of time.

Have you considered starting a staging site and use a plugin like this?
https://en-ca.wordpress.org/plugins/duplicator/

It shouldn't take long at all.

Hello Leo,

I already deactivate all the plugins.

The only one activated are: GP Premium, Elementor and Convert Pro.

Please check it: caminocontracorriente.com

Let me know when you check it so i can activate the plugins again.

The button works with Elementor, if i disable it we will not be able to see the pop up.

I see that link too. But there is no link there. Nobody put that link, and its making problem with the copyright element.

What do you want me to do?

I really don't see how copyright can add a random link to the plugin content at all.

Can you try starting a new staging site, install GP theme, GP Premium and Convert Pro and simply add a popup in there (without Elementor) to test?

Don't need to add anything else at all.

No, I´m tired of this never ending support emails.

Thanks for everything but your are not helping me.

I am going to right directly to support mail

I'm really trying to help - however, without the right condition being set up (a staging site) for some debugging and testing, it's nearly impossible for us to determine the issue - especially the issue seems to only happen "sometimes".

Writing us an e-mail won't really help either as we will still need to ask for a staging site environment to test.

If you can start a staging site with GP theme and GP premium plugin and Convert Pro installed with a simple popup, then we will try our best to determine the issue.

Thanks for your understanding.

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