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Leo.
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July 11, 2020 at 10:22 am #1360244
NBC
In attempting to upload images, I’m constantly getting the following error message:
Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels.
I uploaded a big batch of PNG files less than a week ago to the same site with no problems. Now all of a sudden, everything fails.
The size issue is a red herring. The images are small. Most of them are SVGs; some JPEGs and PNGs.
I’ve seen discussion of this error message as the result of a bug in WP, and I tried adding the recommended corrective to the PHP code in my child theme.
add_filter( 'big_image_size_threshold', '__return_false' );
This produced no change whatsoever, so I removed it.
Any suggestions? As long as this keeps happening, I’m not getting any work done.
July 11, 2020 at 11:05 am #1360283Leo
StaffCustomer SupportHi there,
This shouldn’t be a theme issue as media uploads is handled by WordPress.
Can you test with a twenty series WP theme and see if the same issue exists?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 11, 2020 at 11:53 am #1360311NBC
Tried it with Twenty-Twenty, and the problem persists, so you’re correct that it’s not GP/GPP.
Now I have no clue what to do, if in fact I can do anything at all.
July 11, 2020 at 12:17 pm #1360328NBC
Well, I’ve posted in the Troubleshooting forum on wordpress.org. That’s the only thing I can think of to do.
July 11, 2020 at 3:01 pm #1360414Leo
StaffCustomer SupportI’d check with your hosting support to see if they can identify the issue.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 12, 2020 at 3:35 am #1360706NBC
We had a lengthy power outage yesterday afternoon/evening, so I’m just now getting back to this troubleshooting.
Interesting: If I add new images directly to the Media Library, the upload process runs without a hitch.
If I attempt to add media to a page I’m editing and try to upload a new graphic to the Media Library, the upload fails with the error message in my original post.
July 12, 2020 at 10:06 am #1361105Leo
StaffCustomer SupportHave you checked with your hosting support yet?
Not sure what we can do to help as it’s not an issue coming from GP.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 12, 2020 at 12:16 pm #1361209NBC
Turns out it’s nothing to do with hosting. Another red herring courtesy of a CSS experiment that didn’t get removed after it proved unworkable.
July 12, 2020 at 5:50 pm #1361356Leo
StaffCustomer SupportGlad you’ve figured out 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
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