[Resolved] Post and comment dates and the author are not displayed

Home Forums Support [Resolved] Post and comment dates and the author are not displayed

Home Forums Support Post and comment dates and the author are not displayed

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    I have a problem that some other Generate users also have: Post and comment dates and the author are not displayed on my blog. Reading in the forum about this problem did not bring me a solution, so I hope to get help directly.

    The check marks for author and date are set and all plugins, except for Generatepress, are deactivated. Comments are allowed under Settings/Discussion.

    Nevertheless, the date and the author do not appear.

    Can someone help me?

    Customer Support


    Can you link us to the site in question so we could inspect why it happens?

    You can add the site details on the private information textarea. Thank you. ๐Ÿ™‚

    A wise man once said:
    "Have you cleared your cache?"


    Hi Elvin

    Sorry, I forgot
    Website name: https://menschenplanet.de/

    I reactivated all plugins because they can’t be a disruptive factor.
    I use WP Rocket. Do you mean this cache?

    Date and name are not displayed whether with or without that cache.


    At the end of each text, the last modification date appears. This is generated by the “WP Last Modified” plugin.


    I have just looked at the server log and the following Apache error occurs frequently:

    “AH01797: client denied by server configuration: /var/www/vhosts/menschenplanet.de/httpdocs/xmlrpc.php.”

    I am not very familiar with php, but the xmlrpc.php file also deals with the post date.

    if (! isset ($ HTTP_RAW_POST_DATA)) {
    $ HTTP_RAW_POST_DATA = file_get_contents (‘php: // input’);

    Could it have something to do with it?

    Customer Support

    That’s not an error caused by the theme – it’s a WordPress file.

    Maybe check with your hosting support to see if they can help identify the issue?


    Okay, I will ask my hoster about this error.
    Then I tell you about the result.


    After further investigation, now I’m sure it has nothing to do with the error code above. It only shows up sometimes.

    On my second website, which also runs with Generatepress (https://globalguitar.org/), the creation date and the author are also missing, but the comment date is already displayed.

    Could it be that I still have to make a setting in the customizer so that the date and author are displayed? The check marks for the blog settings for archive and individual are all set.


    Just tested my website on a different theme (Head Blog). The comment date is displayed there.

    Lead Developer
    Lead Developer

    Hi there,

    Your entry meta isn’t displaying because it’s being hidden with custom CSS: https://www.screencast.com/t/VoTAMOZk

    If you remove that CSS, it should all display.


    That was the solution – yeah! I hope it didn’t take long time to find it. Once I wrote that into the additional CSS, I don’t know why.

    Thank you Tom for your great help.

    Lead Developer
    Lead Developer
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