[Support request] Off Canvas Panel, Product Categories Widget

[John]

Hello,
At first, when I add the Product Categories Widget to the Off Canvas Panel, it works fine as a dropdown. After closing the customizer and then re-opening, the dropdown functionality no longer works.
I have no clue how to fix this issue.

[Leo]

Hi there,

Any chance you can link us to the site in question?

You can edit the original topic and use the private URL field.

Let me know 🙂

[John]

Crankys

[Leo]

That is strange for sure. I’m now seeing anything obvious.

So you definitely have categories already added?

Does the widget works normally elsewhere like in footer widgets area?

Let me know 🙂

[John]

I’ve setup some categories and products. I have the same widget in the left sidebar for the Shop page and it works perfectly.

[Leo]

Hmm the widget in the sidebar is coming from a plugin and I don’t think that was the case in the off canvas panel?

I also don’t see a widget in there anymore.

Have you removed it?

[John]

I’ve been testing some different plugins and widgets. You probably looked after I had installed some YITH plugins. I’ve now removed those.
As of 8:43am PST, I right now have only the same Product Categories widget installed in both the left sidebar for desktop and the off canvas panel for mobile. As mentioned previously, the dropdown functionality isn’t working on the off canvas panel.
I’m going to be testing some other stuff today, so hopefully you can see this soon.

[Tom]

Hi there,

Can you try adding this CSS?:

.select2-container--open {
    z-index: 999999;
}

Let us know 🙂

[John]

That isn’t something I’ve done before. Would I need to open /assets/css/ from my webhost and paste the code you provided into a particular file?

[Tom]

It should be added using one of these methods: https://docs.generatepress.com/article/adding-css/

[Author]

Posts