- This topic has 8 replies, 3 voices, and was last updated 8 years, 7 months ago by
Leo.
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August 23, 2017 at 12:04 am #371711
Jay
After updating Elementor and installing a new opt-in plugin ‘Convert Pro’, I’ve experienced a number of conflicts including the logo no longer displaying in the navigation. When uploaded loading the logo in the customizer it displays in a separate container below the navigation. Also the navigation/top header section is no longer transparent. Any advice to get this back to its previous state would be appreciated.
August 23, 2017 at 8:37 am #371986Leo
StaffCustomer SupportHi there,
Can you link us to the page?
Thanks!
August 23, 2017 at 9:00 am #372004Jay
Hi Leo,
It’s imagine-overseas.com
Thanks.
August 23, 2017 at 10:40 am #372087Leo
StaffCustomer SupportHi there,
Looks like your header is hidden.
Try uploading logo in Navigation logo: https://docs.generatepress.com/article/navigation-logo/
August 23, 2017 at 11:10 am #372120Jay
Hi Leo,
I did attempt this earlier. The strange thing is why did it change all of a sudden, as no customization changes have been made? When I re-upload the logo to the navigation section the below occurs:
http://prntscr.com/gc6ggwAugust 23, 2017 at 11:14 am #372124Leo
StaffCustomer SupportPerhaps some plugin conflict? Nothing has been changed for that feature on GP’s end.
You can try by disabling all non-GP plugins and see if everything goes back to normal.
Also the screen shot you showed is not the navigation logo. See the link I provided above.
August 23, 2017 at 1:22 pm #372187Jay
Thanks Leo. I had some conflicts that started with the Convert Pro plugin – several support people had been in my admin and deactivated GP Premium which was why I wasn’t able to access the features. Sorry for the confusion. Seems to be ok now for the most part.
August 23, 2017 at 2:17 pm #372192michael
Im having a challenge getting my logo and navigation set just like the GP site with the exception of have the logo and menu ” NOT Hide when scrolling down’ with sticky navigation
August 23, 2017 at 5:52 pm #372289Leo
StaffCustomer SupportJay – No problem and thanks for reporting back!
Michael – Sorry not sure what problems you are having? GP is simple using a navigation logo for the sticky menu: https://docs.generatepress.com/article/navigation-logo/
If you need additional assistance, can you open a new topic and a link to your site if possible? Thanks!
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