[Resolved] Mobile values being ignore

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Home Forums Support Mobile values being ignore

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1681183
    David

    Hi All,

    I’m working on a site, adjusting quite a few mobile padding values.
    Someone else setup this page, and they entered some padding values that need changing
    I am finding that the desktop and tablet values are fine, but when I change the mobile values they are resorting back to the previous values after a save.
    Is this a known issue ?

    TIA, Dave

    #1681188
    Elvin
    Staff
    Customer Support

    Hi there,

    Your site is using caching plugins.

    Can you try disabling it and check if your changes apply? It’s possible that its not reflecting on the live site because the cached version of the CSS is still being served.

    A wise man once said:
    "Have you cleared your cache?"

    #1681202
    David

    Thanks Elvin,

    No, I don’t mean that, I spent a while changing mobile values, they seemed to save.
    I saved, checked and all looked ok (I am clearing cache to make sure)
    But when I go back to make some other changes I notice things don’t look right, I go into the mobile padding settings, and they are back to values that I had previously changed, saved and confirmed in the
    previous editing session!
    Hope that makes sense ?
    Dave

    #1681713
    David
    Staff
    Customer Support

    Hi there,

    just to be clear – when you re-edit a page, the Mobile settings are now empty ?

    #1685173
    David

    Hi David,
    Sorry for delay in replying…

    Have since been unable to reproduce this, so must have been something I did…

    Cheers, Dave

    #1685347
    David
    Staff
    Customer Support

    Glad to hear the issue has passed 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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