Archived topic
mobile menu shows solid color...not the menu
39 replies · Started by CRISTO on July 5, 2022
Ok let us know :)
You can share the login in the Private Information field below.
Yes, I will.
They reset my password and wanted me to add my own. So below are two options.
Hi Cristo,
Can you provide the login URL as well?
I mean the URL of the site in question, so we can log in the site and see the problem.
The password and username don't work for the site's wp-login.
Can you check?
ugh..this is driving me crazy...not your fault. You mean neither of the two passwords work?
When I go to this page https://secure.lightningbase.com/index.php/login I enter info@thecatholictravelguide.com and then my password and it works from this end. Just not sure which password is correct.
The login URL you provided is for your server, I only need the WP login for this website: https://thecatholictravelguide.com/
I had no idea what my wordpress login was but just found it and sent it to you.
Here it is below...not giving up yet!
Did the login work? Would like to wrap this up today.
The login doesn't work for https://thecatholictravelguide.com/wp-login.php
Can you go to dashboard > users, then create a new user for GP support?
You can use support@generatepress.com as the email. Thanks!
Here's the guide on how to add new user in WP: https://www.theedigital.com/blog/add-new-user-wordpress