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[Support request] Logo Header Not Appearing

Home Forums Support Logo Header Not Appearing

  • This topic has 3 replies, 2 voices, and was last updated 6 months ago by Leo.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1117931
    Elaine

    The logo on my website is behaving differently on different computers. Computer 1: no problems in Chrome, but it is only appearing as text in Firefox. Computer 2: fine in Firefox, broken image in Edge. Any suggestions are much appreciated!

    #1118033
    Leo
    Staff
    Customer Support

    Hi there,

    I checked the site using chrome and firefox with my PC, laptop and phone and all of them are showing up no problem.

    Are you still experiencing this problem?

    #1118575
    Elaine

    Yes, I still have text only in Firefox on my computer and a broken image on another computer using Edge. A Firefox screenshot can be seen at https://snipboard.io/9URLuE.jpg

    #1118659
    Leo
    Staff
    Customer Support

    Can you make sure the browser cache is cleared and all your extensions are disabled?

    You can also try the incognito mode.

    Do you have another device to test? I have a feeling this is an issue specific to your device.

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