[Resolved] Issue with mobile drop down menu.

Home Forums Support Issue with mobile drop down menu.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1192246
    Mike

    On the mobile version of my site, the text in the drop down menu takes about 5 seconds to appear even on a super fast network.

    The menu its self drops down quickly, but the text sometimes takes a very long time to appear.

    Thank you.

    #1192307
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know πŸ™‚

    #1192339
    Mike

    Hey Leo. Is there any other way we can diagnose the issue? If not let me know and i’ll create a staging site and disable the plugins.

    #1192381
    Leo
    Staff
    Customer Support

    Unfortunately I’ve never seen an issue like this so disabling plugins is the first step.

    Start a staging site is a good idea πŸ™‚

    #1194078
    Mike

    Hey Leo.

    So I created a staging site and disabled all plug-ins, but the problem still remains.

    Please help me find a solution because this is really hurting my user experience =(

    Thank you.

    #1194111
    Mike

    Finally found a solution. Simply creating a new menu seems to have fixed the issue =)

    #1194146
    Leo
    Staff
    Customer Support

    Glad you were able to figure out πŸ™‚

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.