Archived topic

Issue with mobile drop down menu.

6 replies · Started by Mike on March 11, 2020

Viewing posts 1–7 of 7

March 11, 2020 at 12:54 pm #1192246

On the mobile version of my site, the text in the drop down menu takes about 5 seconds to appear even on a super fast network.

The menu its self drops down quickly, but the text sometimes takes a very long time to appear.

Thank you.

March 11, 2020 at 1:44 pm #1192307

Hi there,

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know :)

March 11, 2020 at 2:51 pm #1192339

Hey Leo. Is there any other way we can diagnose the issue? If not let me know and i'll create a staging site and disable the plugins.

March 11, 2020 at 4:17 pm #1192381

Unfortunately I've never seen an issue like this so disabling plugins is the first step.

Start a staging site is a good idea :)

March 13, 2020 at 10:35 am #1194078

Hey Leo.

So I created a staging site and disabled all plug-ins, but the problem still remains.

Please help me find a solution because this is really hurting my user experience =(

Thank you.

March 13, 2020 at 11:32 am #1194111

Finally found a solution. Simply creating a new menu seems to have fixed the issue =)

March 13, 2020 at 12:50 pm #1194146

Glad you were able to figure out :)

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