[Resolved] Issue with mobile drop down menu.

Home Forums Support Issue with mobile drop down menu.

This topic contains 6 replies, has 2 voices, and was last updated by  Leo 2 months, 2 weeks ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1192246

    Mike

    On the mobile version of my site, the text in the drop down menu takes about 5 seconds to appear even on a super fast network.

    The menu its self drops down quickly, but the text sometimes takes a very long time to appear.

    Thank you.

    #1192307

    Leo Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #1192339

    Mike

    Hey Leo. Is there any other way we can diagnose the issue? If not let me know and i’ll create a staging site and disable the plugins.

    #1192381

    Leo Customer Support

    Unfortunately I’ve never seen an issue like this so disabling plugins is the first step.

    Start a staging site is a good idea 🙂

    #1194078

    Mike

    Hey Leo.

    So I created a staging site and disabled all plug-ins, but the problem still remains.

    Please help me find a solution because this is really hurting my user experience =(

    Thank you.

    #1194111

    Mike

    Finally found a solution. Simply creating a new menu seems to have fixed the issue =)

    #1194146

    Leo Customer Support

    Glad you were able to figure out 🙂

Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.