[Support request] Issue with adding Ultimate Addons for Gutenberg

Home Forums Support [Support request] Issue with adding Ultimate Addons for Gutenberg

Home Forums Support Issue with adding Ultimate Addons for Gutenberg

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #2303151
    Jochen

    Hi, I want to use the Ultimate Add On Block “table of content” for the content I put in an element. The block is displayed correctly in the backend but is not loading in the frontend.

    Backend
    Frontend

    The element is displayed on a archive page. Any suggestions?

    #2303468
    Ying
    Staff
    Customer Support

    Hi there,

    1. Could you link us to the archive page where the TOC should appear?

    2. What’s the element setting for location/hook name?

    Let me know!

    #2303545
    Jochen

    Hi, the archive page is https://asset-protection.de/kategorie/familienrecht/
    Settings:
    settings

    #2303551
    Ying
    Staff
    Customer Support

    What’s the location set for the block element?
    https://docs.generatepress.com/article/block-element-overview/#display-rules

    #2303849
    Jochen

    The location set is:
    Beitrag Kategorie Archiv | Familienrecht
    which is
    post category archive | post category

    #2303866
    Fernando
    Customer Support

    Hi Jochen,

    To test if the Block Element is appearing, can you try adding a Static Block Element? For instance, try adding a Heading Block.

    #2303869
    Jochen

    Hi Fernando,
    Everything on the category page except the posts at the end is in the block element. So it is clearly appearing. It’s just that the table of content is not being generated

    #2303876
    Fernando
    Customer Support

    Can you try creating a new Block Element just for this TOC and hook it to somewhere different? Try inside_site_container for instance.

    #2303934
    Jochen

    Unfortunately this does not work either. Same problem as before. The block is loaded, but it doesn’t generate the table of content

    #2303939
    Fernando
    Customer Support

    If you don’t use an element and add it manually to the post/page itself, does it work?

    #2303954
    Jochen

    it works when i put it manually, it also works when i put the block element on a page, but it doesnt work when i put the element on a archive page.

    #2303960
    Fernando
    Customer Support

    I see. Hooking it should not have any effects with how it functions. Can you confirm if it works for archive pages? It would be best to reach out to Ultimate Add on support regarding this.

Viewing 12 posts - 1 through 12 (of 12 total)
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