- This topic has 14 replies, 4 voices, and was last updated 4 years, 6 months ago by Tom.
June 22, 2016 at 12:35 pm #203886Dave
I have purchased premium, i have the basic GP installed on my wp site but when i try to load and install premium i get this
Installing Theme from uploaded file: gp-premium.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
HELP!June 22, 2016 at 12:37 pm #203887TomLead DeveloperLead Developer
Hi there,June 22, 2016 at 12:40 pm #203888Dave
boom goes the dynamite!
thanks manJune 22, 2016 at 12:46 pm #203890TomLead DeveloperLead DeveloperJune 22, 2016 at 12:50 pm #203891Dave
so now, i have installed premium, i have activated it in my account here on this site but Generate press is still not appearing in “appearance” so i can select my addons.
any ideas?June 22, 2016 at 12:55 pm #203892TomLead DeveloperLead DeveloperJune 22, 2016 at 12:59 pm #203893Dave
theme is installed, it was installed before i installed the plug in
the plug in is sintalled
activated in my account
what am i missingJune 22, 2016 at 1:00 pm #203894TomLead DeveloperLead Developer
If there’s no “Appearance > GeneratePress” page it means the theme isn’t activated/installed.
If you go to “Appearance > Themes”, is GP the activated theme?June 22, 2016 at 1:02 pm #203897Dave
No, I can’t make GP my active theme yet as it will mess up my whole site, i want to do it all in live preview, with all add on’s so i can fix and customize everything and then switch themes when its all perfectJune 22, 2016 at 1:03 pm #203898TomLead DeveloperLead Developer
Ah, that’s a problem for sure. GP Premium piggybacks off of GeneratePress, so if GeneratePress isn’t running, GP Premium doesn’t have any power.
Have you considered building out the site on a local server or in a development folder on your server?June 22, 2016 at 1:04 pm #203899TomLead DeveloperLead Developer
This topic might help: https://generatepress.com/forums/topic/theme-test-drive/July 10, 2016 at 9:43 am #207948steven
I’ve installed GP Premium, chosen add-ons, but get a white screen when I go to customize. Can you help? Free version is active.July 10, 2016 at 9:44 am #207949TomLead DeveloperLead Developer
You might need to increase your PHP memory limit: https://generatepress.com/knowledgebase/increasing-memory-limit/
Your hosting might just have a really small limit set by default.
Let me know 🙂April 7, 2018 at 9:18 am #543858Bernard Wilms
Trying to upload install GP Premium on GoDaddy. GP free installed and working. Following is the command and resulting error:
Unable to create directory uploads/2018/04. Is its parent directory writable by the server?
Checked server directories with ftp and found all permissions as Read, Write, Execute.April 7, 2018 at 11:12 am #543956
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