[Resolved] GP Premium will not install

Home Forums Support [Resolved] GP Premium will not install

Home Forums Support GP Premium will not install

  • This topic has 14 replies, 4 voices, and was last updated 6 years ago by Tom.
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #203886
    Dave

    I have purchased premium, i have the basic GP installed on my wp site but when i try to load and install premium i get this

    Installing Theme from uploaded file: gp-premium.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    HELP!

    #203887
    Tom
    Lead Developer
    Lead Developer
    #203888
    Dave

    boom goes the dynamite!

    thanks man

    #203890
    Tom
    Lead Developer
    Lead Developer

    You’re welcome 🙂

    #203891
    Dave

    so now, i have installed premium, i have activated it in my account here on this site but Generate press is still not appearing in “appearance” so i can select my addons.

    any ideas?

    #203892
    Tom
    Lead Developer
    Lead Developer

    You need to install the theme as well: https://generatepress.com/install-generatepress/

    #203893
    Dave

    theme is installed, it was installed before i installed the plug in

    the plug in is sintalled

    activated in my account

    what am i missing

    #203894
    Tom
    Lead Developer
    Lead Developer

    If there’s no “Appearance > GeneratePress” page it means the theme isn’t activated/installed.

    If you go to “Appearance > Themes”, is GP the activated theme?

    #203897
    Dave

    No, I can’t make GP my active theme yet as it will mess up my whole site, i want to do it all in live preview, with all add on’s so i can fix and customize everything and then switch themes when its all perfect

    #203898
    Tom
    Lead Developer
    Lead Developer

    Ah, that’s a problem for sure. GP Premium piggybacks off of GeneratePress, so if GeneratePress isn’t running, GP Premium doesn’t have any power.

    Have you considered building out the site on a local server or in a development folder on your server?

    #203899
    Tom
    Lead Developer
    Lead Developer
    #207948
    steven

    I’ve installed GP Premium, chosen add-ons, but get a white screen when I go to customize. Can you help? Free version is active.

    #207949
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    You might need to increase your PHP memory limit: https://generatepress.com/knowledgebase/increasing-memory-limit/

    Your hosting might just have a really small limit set by default.

    Let me know 🙂

    #543858
    Bernard Wilms

    Trying to upload install GP Premium on GoDaddy. GP free installed and working. Following is the command and resulting error:
    update.php?action=upload-plugin
    Unable to create directory uploads/2018/04. Is its parent directory writable by the server?
    Checked server directories with ftp and found all permissions as Read, Write, Execute.

    #543956
    Tom
    Lead Developer
    Lead Developer

    That’s definitely a permissions error. I would give GoDaddy a call and ask them to fix it.

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