[Support request] GP header and menu not coming back after deleting the Elementor header

[David]

Got it – are you ok, for me to make changes to the starter sub domain site for debugging?

[Jasper]

Yes thats fine!

[David]

Hi there,

can you increase your PHP memory limit to at least 128meg?

[Jasper]

where can I change it?

[Jasper]

I added this to the wp-config.php file.

define(‘WP_MEMORY_LIMIT’, ‘264M’);

Will this work?

[David]

Yes, but you may want to check with your host to make sure they allow this allocation.

[Jasper]

just checked, that say 128 for normal hosting is oke. So I changed it to 128.

[David]

Looks like the Header has reappeared (?)

[Jasper]

Not on my side?

On sven.coolpixel.nl the header is visible because I disabled the elementor footer.

But as you can see on starter.coolpixel.nl there is no header. Because the elementor footer is enabled here.

[David]

sorry my bad, i am still seeing the PHP limit as 40meg, can you check with your host that the allocation and the wp-config settings are correct?

[David]

I found this:
https://github.com/pojome/elementor/issues/4252

Odd thing is i had added a elementor footer to a site and have not had this issue.
I need to investigate more, if thats ok, can we keep access to the starter site?

In the meantime. You could add the Footer Template as a shortcode to an Element > Hook > Before Footer and disable the theme footer.

[Jasper]

Oke i will try the hook for now. Maybe it happend because of update? Ingaven another site where it works properly but i need to update the plug-in for Elementor. But i assume you have that testes with the latest versions.

Hopefully it can be fixed. I will trad the GitHub article better later.

Thanks for your efforts so far!

[David]

I am running latest releases of all – that github issue is a few months old, and this is the first time a problem has arisen. We will have a play around with the starter sub domain if thats ok. But if you can check to make sure the PHP memory is increased, just in case that is related.

[Jasper]

Oke great, Thanks. You can play around with the starter one. Is there any way to check if the memory increase is working?

[David]

Elementor actually provides Site info, so go to Dashboard > Elementor > Site Info and it shows in the list

[Author]

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