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GP header and menu not coming back after deleting the Elementor header

36 replies · Started by Jasper on August 19, 2018

Viewing posts 1–15 of 37

Hi there,

I searched everywhere and all articles to find out why the Generatepress header just disappeared from my site.

I recently used the header function of Elementor, which disables the GP one automatically. But i want to go back to use the GP one because i find that one better.

I deleted the header from Elementor but now i don't get the GP one back. I tried everything, looked at disabled, all fine. I really can't find it anywhere.

Hope you can help me with this!

Hi there,

so you have deleted the Elementor header? As i can still see this on the site. Have you got any server / plugin caches being used? If so can you flush the cache.

Sorry, i just put the header back to work on the site. I deleted it now so you can see it without the header.

I don't have any caching plugin enabled. Just GP, Elementor and Elementor Pro.

I did empty the caching on the browser but that does not help.

Do you have any other ideas?

Thanks.

I just tested this and cant seem to replicate the issue.
I have noticed that some of the GP Classes and Schema are missing from the Body of the markup. Also the GP #page container wrap is missing.

Are you using an Elementor Content Template as well?

Im using the default template on all pages. I had first setup the menu with the GP page header addon to make things transparant, i thought maybe that was doing something, but its replaced with elements now and page header is gone from the list add-ons.

Just so we can eliminate that as a possible issue, if you have activated Elements, go to Appearance > Elements and look for Legacy Page Headers, if it exists delete that and then make sure to empty the trash. Let me know.

I have elements not enabled and when I enable it I don't see the legacy page headers.

So that would not be the issue then I think.

OK, it is very odd the pages are missing a lot of the GP template structure. So something must be conflicting. Before we look into that can you try creating a new page in GP with any dummy comment, if the header is still missing can you link me to that page.

OK, we need to pin down the conflict. Can you disable Elementor and Elementor Pro and see if the header returns?

Well, i found out something just now, I tried starten to replicate the current site to a new wordpress install from scratch and I just put the elementor footer on my site and suddenly the menu disappears. So I disabled it and the the menu is back again.

I just did the same with my old site and then it also appears.

So it seems when I use the footer of elementor I can't use the menu and header of GP?

Hi there,

Ok - good you found the issue, but i haven't experienced this problem, i just tried this with one of Elementors Footer templates on a standard GP build, and with a merged header and no problem.

Did you use the same Footer template on the clean install?

No I made a new one,,, its really strange because I setup everything as new...

Can you provide us with access to either site? You can send the login details via Account Issues:

https://generatepress.com/contact/

Please add the URL to this topic.

Oke, I just sent all info.

Thanks.

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