[Support request] Footer link

[bradborland]

Hello,

I’m looking to add a link to my footer. I already have a privacy policy and disclaimer. I want to add an affiliate disclosure. I can’t seem to get it to show. I go into customize and add it in but it displays (in the customizer) as not evenly spaced. Then when I publish it doesn’t show at all.

[Leo]

Hi there,

Have you tried clearing your cache plugin first?

There is no code showing what you are referring to in the live site:
https://www.screencast.com/t/0hyEFaTXMn

[bradborland]

I’ll do that and get back to you.

Yeah, I took it out so it doesn’t show anything.

Is there some sort of rhyme and reason to coding for the footer? I can’t seem to recall how I got the current codes for copyright, privacy, and disclaimer.

[Leo]

Is there some sort of rhyme and reason to coding for the footer? I can’t seem to recall how I got the current codes for copyright, privacy, and disclaimer.

It accepts any HTML.

The screenshot above shows you how they were added.

[bradborland]

Thanks!

This is what I see in the customizer under Layout and Footer:

All content copyright %copy% bradborland.com
<p>
Disclaimer     Privacy Policy ‎

The disclaimer and policy are coded, but are appearing here as links.

When I add a new link it is butted up against the Privacy Policy. It isn’t spaced out evenly.

[Leo]

I still don’t see the new link added.

Can you make sure to disable all caching plugins when we are working on something?
https://www.screencast.com/t/Bcu9jbWtD

[bradborland]

Okay, I put it in. You can check now, thanks!

Update: I just checked. It doesn’t save it. I went back in and it’s not there. The customizer isn’t letting me save it.

I’m even trying to change http to https and it won’t let me save that either.

[bradborland]

This is what I put in, but it doesn’t show the last entry once I publish:

All content copyright %copy% bradborland.com
<p>
Disclaimer     Privacy Policy ‎ <a
href=”https://bradborland.com/affiliate-disclosure/”>Affiliate Disclosure

Update:

This is what the customizer is showing at the top which doesn’t save any changes:

json_parse_error

[Leo]

This should be your HTML:

<p>Line 1</p>
<p>
    <a href="https://LINK1-URL">LINK 1</a>
    <a href="https://LINK2-URL">LINK 2</a>
    <a href="https://LINK3-URL">LINK 3</a>
</p>

Please highlight your code and click code in the editor when posting code here.

[bradborland]

Did this:

href="https://bradborland.com/disclaimer/">Disclaimer</a>     <a href="https://bradborland.com/privacy-policy/">Privacy Policy</a> ‎    <a href="https://bradborland.com/affiliate-disclosure/">Affiliate Disclosure</a>
</p>

Still not saving.

Getting:
json_parse_error

Even when I delete the changes it still gives the error.

[bradborland]

I looked up some stuff.

Do you think it’s possible that I had a draft saved in the customizer (gear icon – delete draft)?

[Leo]

Definitely make sure to actually publish the change.

Shouldn’t cause the json_parse_error though. Have you tried disabling all plugins except GP Premium?

[bradborland]

What do I do once I disable all plugins?

[bradborland]

I’m also trying to clean out some plugins from my site. Do I really need a cache plugin?

I have Bluehost. Do they automatically cache without a third party plugin?

[Leo]

Did the error disappear after all plugins except GP Premium were disabled?

If so then you can reactivate them one by one to identify the issue.

Do I really need a cache plugin?

No – we don’t use one in this site.

I have Bluehost. Do they automatically cache without a third party plugin?

This is something you will need to check with Bluehost’s support.

[Author]

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