[Support request] Footer link

Home Forums Support Footer link

  • This topic has 26 replies, 2 voices, and was last updated 11 months ago by Leo.
Viewing 15 posts - 1 through 15 (of 27 total)
  • Author
    Posts
  • #1040836
    bradborland

    Hello,

    I’m looking to add a link to my footer. I already have a privacy policy and disclaimer. I want to add an affiliate disclosure. I can’t seem to get it to show. I go into customize and add it in but it displays (in the customizer) as not evenly spaced. Then when I publish it doesn’t show at all.

    #1040842
    Leo
    Staff
    Customer Support

    Hi there,

    Have you tried clearing your cache plugin first?

    There is no code showing what you are referring to in the live site:
    https://www.screencast.com/t/0hyEFaTXMn

    #1041462
    bradborland

    I’ll do that and get back to you.

    Yeah, I took it out so it doesn’t show anything.

    Is there some sort of rhyme and reason to coding for the footer? I can’t seem to recall how I got the current codes for copyright, privacy, and disclaimer.

    #1041529
    Leo
    Staff
    Customer Support

    Is there some sort of rhyme and reason to coding for the footer? I can’t seem to recall how I got the current codes for copyright, privacy, and disclaimer.

    It accepts any HTML.

    The screenshot above shows you how they were added.

    #1041771
    bradborland

    Thanks!

    This is what I see in the customizer under Layout and Footer:

    All content copyright %copy% bradborland.com
    <p>
    Disclaimer     Privacy Policy

    The disclaimer and policy are coded, but are appearing here as links.

    When I add a new link it is butted up against the Privacy Policy. It isn’t spaced out evenly.

    #1041821
    Leo
    Staff
    Customer Support

    I still don’t see the new link added.

    Can you make sure to disable all caching plugins when we are working on something?
    https://www.screencast.com/t/Bcu9jbWtD

    #1042837
    bradborland

    Okay, I put it in. You can check now, thanks!

    Update: I just checked. It doesn’t save it. I went back in and it’s not there. The customizer isn’t letting me save it.

    I’m even trying to change http to https and it won’t let me save that either.

    #1042847
    bradborland

    This is what I put in, but it doesn’t show the last entry once I publish:

    All content copyright %copy% bradborland.com
    <p>
    Disclaimer     Privacy Policy ‎ <a
    href=”https://bradborland.com/affiliate-disclosure/”>Affiliate Disclosure

    Update:

    This is what the customizer is showing at the top which doesn’t save any changes:

    json_parse_error

    #1042876
    Leo
    Staff
    Customer Support

    This should be your HTML:

    <p>Line 1</p>
    <p>
        <a href="https://LINK1-URL">LINK 1</a>
        <a href="https://LINK2-URL">LINK 2</a>
        <a href="https://LINK3-URL">LINK 3</a>
    </p>

    Please highlight your code and click code in the editor when posting code here.

    #1042878
    bradborland

    Did this:

    href="https://bradborland.com/disclaimer/">Disclaimer</a>     <a href="https://bradborland.com/privacy-policy/">Privacy Policy</a> ‎    <a href="https://bradborland.com/affiliate-disclosure/">Affiliate Disclosure</a>
    </p>

    Still not saving.

    Getting:
    json_parse_error

    Even when I delete the changes it still gives the error.

    #1042885
    bradborland

    I looked up some stuff.

    Do you think it’s possible that I had a draft saved in the customizer (gear icon – delete draft)?

    #1042897
    Leo
    Staff
    Customer Support

    Definitely make sure to actually publish the change.

    Shouldn’t cause the json_parse_error though. Have you tried disabling all plugins except GP Premium?

    #1043291
    bradborland

    What do I do once I disable all plugins?

    #1043297
    bradborland

    I’m also trying to clean out some plugins from my site. Do I really need a cache plugin?

    I have Bluehost. Do they automatically cache without a third party plugin?

    #1043575
    Leo
    Staff
    Customer Support

    Did the error disappear after all plugins except GP Premium were disabled?

    If so then you can reactivate them one by one to identify the issue.

    Do I really need a cache plugin?

    No – we don’t use one in this site.

    I have Bluehost. Do they automatically cache without a third party plugin?

    This is something you will need to check with Bluehost’s support.

Viewing 15 posts - 1 through 15 (of 27 total)
  • You must be logged in to reply to this topic.