- This topic has 32 replies, 4 voices, and was last updated 4 years, 5 months ago by
Tom.
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December 31, 2018 at 12:43 pm #770068
freeform1999
Hi, I’m getting extra space appearing to the right of my Revolution Slider in single posts…
When I use the standard twenty-nineteen theme all is fine, there’s no extra space, so I think it’s how WP & additions are interacting with GP.I’ve been trying to fix for many days so hope there’s a fix you can suggest. I also searched the forums here and tried a few things related to body and .generate-sections-inside-container css but not quite right…
I would like to give you the private staging site url for you to observe the issue & also the login info privately. (I already sent to Contact account issue.)
BIG THX!!!!!====
My site uses WP 5.02, GP 2.2.1 and Elementor 2.3.8 pro 2.3.1.
& I’ve been making some CSS mods using Microthemer.THX so very much!!!
(fingers crossed)
RandDecember 31, 2018 at 1:01 pm #770071Leo
StaffCustomer SupportHi there,
I’ve added the staging site URL link for you in the topic – please do so next time as well π
We generally don’t need the login info at the start.I just checked your site on mobile and not seeing an issue on the right of the slider:
http://www.screencast.com/t/sRVpUz3X61Am I missing something here?
Let me know π
December 31, 2018 at 1:03 pm #770073Leo
StaffCustomer SupportLooks fine on desktop as well:
https://www.screencast.com/t/YstU2OdAqkDecember 31, 2018 at 1:12 pm #770076freeform1999
Thanks Leo!…
though as said was hoping to keep the url private.Just swipe to the left to scroll & reveal a lot of white space.
I think the css code I mentioned fixes things on Desktop Chrome but not on Safari mac nor iPh.R
December 31, 2018 at 1:15 pm #770078freeform1999
(I also am concerned that the css
.generate-sections-inside-container
I added to Customizer > Additional CSS might not be wise to use globally?)December 31, 2018 at 1:48 pm #770085Leo
StaffCustomer SupportThe URL field in the original topic is private so only admins/staff can see so it isn’t public:
https://www.screencast.com/t/XRcjkF0Jo2yThe CSS wouldn’t have done anything as you are not using GeneratePress Sections for that page.
How did you add the content? with some sort of page builder?
I see something related to micro-theme that might be causing the issue?
December 31, 2018 at 2:02 pm #770091freeform1999
Gotcha on the URL field…
CSS, gotcha, I just turned off the ‘sections’ css I added.
The site is wp5, GP & Elementor with Rev Slider…
The Rev Slider is generating slides via post categories, and each post it grabs has a ‘featured’ image and ‘content’ text. The content text layer in the slider is set to show overflow since the text is below the image rather than on the image.This setup has worked for me on numerous sites for years.. but the theme I used is no longer being developed and I’m now on the GP & Elementor bandwagon… The space at right does not show up if I switch to the twenty-nineteen theme so I’m assuming it’s how GP deals with things.
THX AGAIN for the help!
edit – what is a ‘micro-theme’?
December 31, 2018 at 2:08 pm #770094freeform1999
oh, the text content I mentioned IS entered via Elementor.
December 31, 2018 at 2:19 pm #770101Leo
StaffCustomer SupportMicrothemer is making your page extremely messy.
Can you try disabling that along with all other plugins except GP premium?
December 31, 2018 at 2:23 pm #770106freeform1999
I turned all except essential plugins off..
(Not surprised Microthemer is messy… bummer though.)
BUT it still has that space.
Like said doesn’t happen with other themes… but really want to use GP so please don’t give up on me. π THX!December 31, 2018 at 2:37 pm #770113Leo
StaffCustomer SupportI also see a plugin called essential grid?
Can you do the following test:
– Turn off every plugin except GP premium, not just the essential ones.– Start a new single post called GP test and add the slider as content using the default wordpress editor.
December 31, 2018 at 2:45 pm #770114freeform1999
Wow.. OK, turned off ALL except GP and Revolution Slider.. since without RevSldr nothing shows (and I tested with it off and the space is gone of course).
made
…/gp-test/December 31, 2018 at 2:48 pm #770115Leo
StaffCustomer SupportSorry definitely keep Revelution Slider on as well.
What’s the name of the test page so I can see?
December 31, 2018 at 2:48 pm #770116freeform1999
../gp-test/
still space.
thx.December 31, 2018 at 2:52 pm #770117Leo
StaffCustomer SupportThank you for doing the test.
I can’t quite tell why this is happening as it’s not happening using browser resize.
I’ve forwarded this to Tom and see if he has any ideas.
Please keep the current set until he replies.
Thanks!
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