Erreur cURL 28

[Bertrand]

Bonjour,

Pour les mises à jour de GP Premiun , lorsque je sauvegarde ma clé de licence, j’ai comme réponse:
“Erreur cURL 28: la connexion a expiré après 10001 millisecondes”

Pouvez m’aider?, je ne trouve pas la solution.

Client chez OVH
Par-feu désactivé
PHP version 7.0.33
cURL 7.38.0
OpenSSL / 1.0.1t
IPv4 54.36.91.62
IPv6 2001:41d0:301::27

Cordialement,

[Leo]

Hi there,

Can you check on this first?
https://generatepress.com/forums/topic/curl-error-28/#post-965227

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Bertrand]

Oui, cela se produit lorsque je clique sur «Enregistrer» pour ajouter la licence.
L’hôte a confirmé qu’il peut se connecter à generatepress.com.

Cordialement,

[Tom]

Hi there,

I had our server check to see if these IPs are banned on our server:

IPv4 54.36.91.62
IPv6 2001:41d0:301::27

They confirmed that they are not banned – your server should be able to communicate freely with our server.

Can you server techs confirm they can connect with generatepress.com using cURL?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Bertrand]

Bonjour,

Voici la réponse de OVH:

Voici la configuration de la fonctionnalité concernée sur votre hébergement.

cURL support enabled

cURL Information 7.38.0

Cette configuration n’est pas modifiable dans les offres d’hébergement Web mutualisées.

Pour plus de détails, je vous invite à consulter le lien ci-dessous :
http://cluster027.hosting.ovh.net/infos/

J’espère que cela peut vous éclairez?

Cordialement,

[Tom]

I think there is likely some sort of block happening on their end – perhaps a firewall. We’ve seen this with OVH before: https://generatepress.com/forums/topic/issue-curl-error-28-connection-timed-out-after-10001-milliseconds/#post-1218757

If the server IP isn’t blocked on our end (which we’ve confirmed), the only possibility is that their server isn’t allowing the communication to happen. There isn’t much else we can do on our end, unfortunately. All we can do is make sure our server is willing to receive and send data from and to your server.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Author]

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