- This topic has 41 replies, 4 voices, and was last updated 1 year, 6 months ago by David.
January 10, 2021 at 2:50 am #1612851Juned
I created a Custom Footer via Elements at my staging site: https://hygienedunia-staging.wpcdn-a.com/
I followed every step as shown at GP YouTube video.
After publishing it, its not showing at entire site. Pls guide me how to resolve this.January 10, 2021 at 5:11 am #1612952DavidStaffCustomer SupportJanuary 10, 2021 at 5:13 am #1612954Juned
I am using:
Elements — Block — Site Footer — Display Entire Site.
I am not using any theme.January 10, 2021 at 5:16 am #1612957DavidStaffCustomer SupportJanuary 10, 2021 at 6:18 am #1613006Juned
Pls confirm if its working?January 10, 2021 at 8:17 am #1613249DavidStaffCustomer SupportJanuary 10, 2021 at 8:18 am #1613251Juned
I was trying it again. I am exiting it now. Pls try yourself now. Thanks in advance.January 10, 2021 at 8:43 am #1613281DavidStaffCustomer Support
I am not seeing the option in the Elements editor to set the Element Type.
If you look in Appearance > Elements you can see your first Element has a Type of Header, whereas your Custom Footer has no Type.
Can you try temporarily disabling all plugins aside from GPP and GB to see there is a plugin conflict?January 10, 2021 at 8:48 am #1613285Juned
If Header Element is visible, then what could be the issue with Footer Element?
I am using Perfmatters plugin, which is 100% compatible with GP.January 10, 2021 at 8:53 am #1613297Juned
Can you make that Footer Element as Reusable Block and then create another Footer Block and set that again and follow correct procedure?January 10, 2021 at 8:56 am #1613305DavidStaffCustomer Support
The difference is the Block Element is using the Block Editor, other Block related plugins may be interfering with the editor. If you can begin by disabling any other block related plugins to check for conflicts.January 10, 2021 at 9:06 am #1613315Juned
I have already deleted Themify Theme & it’s Page Builder. You may please also delete if you found any. It’s a staging site, I won’t mind if anything misses.January 10, 2021 at 9:10 am #1613322Juned
Also, the WordPress icons are not visible at my dashboard since few days. Could you please guide me for fixing that?January 10, 2021 at 10:23 am #1613413LeoStaffCustomer Support
I have already deleted Themify Theme & it’s Page Builder. You may please also delete if you found any. It’s a staging site, I won’t mind if anything misses.
It’s against our policy to make changes to your site – can you deactivate all plugins except GP Premium and GenerateBlocks to test?
Also, the WordPress icons are not visible at my dashboard since few days. Could you please guide me for fixing that?
Please open a new topic for the separate question.
Thanks!January 10, 2021 at 5:42 pm #1613761Juned
I deactivated the plugins. Still Footer Type is not showing.
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