[Resolved] Customiser won't save changes

[Nico]

Hello.

2 hours ago I installed GeneratePress and also bought and activated the GP premium plugin.

I have basically 2 problems:

1. When I try to activate one of the add-ons, I get the message “Add-on activated.” but the text doesn’t change from “activate” to “deactivate”. I also don’t see the add-on in the Customizer. Also nothing happens when I enter the licencse key.

2. When I change a setting in the Customizer, the changes are displayed correctly in the live preview. But after I click on “Save & Publish”, the changes don’t appear on the actual real website.

I already deactivated all plugins but it didn’t have any effect. I also contacted my webhost but they couldn’t find the problem. I use the latest versions of the theme and the plugin. WordPress is version 4.5.4.

My website is http://www.gesundepfunde.com/.

Please help. Thank you.

Edit: Everything works after upgrading to WordPress 4.7.2.

[Tom]

Edit: Didn’t see your edit! Glad it’s all working now 🙂

[Steven]

Hi,
I am using wordpress 4.9.4 and when I am logged-in I can customize all options in premium plugin and preview in customizer but when I log out and go to my home page the settings have not updated even after deleting my cache and reopening my browser. However when I log back in again all the changes are still there..

Any ideas how I can fix this?

cheers
Steve

[Leo]

Answered it here: https://generatepress.com/forums/topic/changes-not-updating-after-i-log-out/#post-489995

[Author]

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