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[Resolved] Customiser: session expired after change domain

Home Forums Support [Resolved] Customiser: session expired after change domain

Home Forums Support Customiser: session expired after change domain

  • This topic has 4 replies, 2 voices, and was last updated 5 years ago by Tom.
Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • #241553
    Jono

    Hi Tom,

    I’ve successfully changed domains on a dev site to make it go live – the site now resides at http://leanalign.com.

    Everything is working fine on the site except the Customiser. It keeps saying my session has expired. I log in again within the Customiser, but the same thing happens. I’ve also tried logging out of the site entirely and logging in again, but no success.

    I couldn’t find this referenced in the forums. Any thoughts?

    Thanks very much for your time.

    – Jono

    #241561
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Sometimes WordPress does this if the cookie domain doesn’t match the domains set in “Settings > General”.

    Can you make sure the two URLs set in there are identical, and that they match the URL you’re typing into your browser?

    Let me know πŸ™‚

    #241767
    Jono

    Hi Tom,

    I looked, and the URLs were identical. But what you said gave me the idea of clearing cookies for that site. Now it works beautifully.

    Thanks!

    – Jono

    #241774
    Jono

    It’s crazy, but I was looking at the wrong site when I just “fixed” the problem…

    However when I came to my senses I did as you suggested Tom, and yes the URLs were different. Fixed that and now working perfectly.

    #241785
    Tom
    Lead Developer
    Lead Developer
Viewing 5 posts - 1 through 5 (of 5 total)
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