[Support request] Custom HTML widget – code not working

[Michael Loguidice]

Hi there,

I’m having a problem with the custom HTML widget. When I insert the html into the widget with custom html, nothing shows (only the title).

I don’t think I have any ad blockers, if I had one how would I know? And what other issues could be the cause?

You can see on my homepage, on the right side widget titled “30 Day Transformation Challenge” there should be an image and sign up form:

https://truehealthtruelife.com/

and here is the code:

<script type=”text/javascript” src=”//downloads.mailchimp.com/js/signup-forms/popup/unique-methods/embed.js” data-dojo-config=”usePlainJson: true, isDebug: false”></script><script type=”text/javascript”>window.dojoRequire([“mojo/signup-forms/Loader”], function(L) { L.start({“baseUrl”:”mc.us20.list-manage.com”,”uuid”:”daa4c357c19a9237371335e9e”,”lid”:”de89349a00″,”uniqueMethods”:true}) })</script>

Thank you!

[Michael Loguidice]

Also, this code was from Mailchimp for the sign up form. I noticed the modal doesn’t close when clicking on the “x” in the corner… and in mobile only a text version shows up, no images or formatting. The preview looked perfect, not sure what it could be?

Thank you!

[Leo]

Hi there,

I would give #1 a shot here to eliminate any plugin conflicts:
https://docs.generatepress.com/article/debugging-tips/

If that doesn’t work, have you checked with MailChimp’s support?

Nothing in GP would prevent it from working.

Let me know 🙂

[Author]

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