[Support request] Cannot change Copyright

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  • #333170
    Toni Pogue

    Hi, I saw this issue in a previous post, and it was solved by updating the GP premium installer. However, I think I purchased so long ago that I have only separate .zip files, not an overall installer, so I cannot update.

    Most of the Customizer options are working except the Copyright. I have the .zip file. It is installed and activated. I’ve authorized my new site in my GP account. I am getting only the non-premium screen. (screen shot attached).

    My account
    Wordpress screen
    Using GeneratePress 1.3.46.

    Thank you.

    #333171
    Leo
    Staff
    Customer Support

    Hi there,

    Are you able to a manual update?

    #333175
    Toni Pogue

    Not the way I have on my old site. There, on the Appearance > Generate Press screen, I have Update options, but that does not appear on my new site. I’m guessing that I don’t see all the options I should. Maybe I have to re-purchase…
    Update screen

    #333251
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    You would have to manually update/use the latest versions to see those fields in your second screenshot.

    I actually highly suggest you upgrade to GP Premium, I can provide you with a link so you only pay the difference. This will allow you to install/update 1 plugin, and includes future add-ons.

    If you’re interested in that, shoot me an email: https://generatepress.com/contact/

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