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[Resolved] Activated but not working

Home Forums Support [Resolved] Activated but not working

Home Forums Support Activated but not working

  • This topic has 5 replies, 3 voices, and was last updated 6 years ago by Leo.
Viewing 6 posts - 1 through 6 (of 6 total)
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  • #428390

    Hi – following Adam from wpcrafter LMS training.
    Using generate press 1.4 parent and wpcrafter LMS child theme with elementor pro builder.
    Was going okay – then decided to Upgraded to GP premium 1.5.4, put in key – accepted/approved.
    Does not show import/export below items to activate, and on customizer no extra options shown.

    If I turn off all lifter LMS plugins – will I lose the work there?
    Only themes install is GP and Wpcrafter child.

    suggestions pls
    thanks Susan

    Lead Developer
    Lead Developer

    Hi Susan,

    Have you activated the add-ons you want to use?:

    Let me know πŸ™‚


    Hi Tom
    thanks for replying, Adam of wpcrafter speaks so highly of you and the theme, so I opted to join.

    I reloaded and, yes, I did activate/apply the settings after putting in my key.
    Now, this time, I do see the import section below, I do also see now on the sidebar the GPP hooks, Pg Headers.

    When I go to the customizer I still do not see the new items, like copyright etc.

    Any further suggestions. The site is hidden under a maintenance page using the wpmanger plugin, but I can turn that off or give you login if needed too.
    thank you

    Customer Support

    Hi there,

    Copyright section is now in Layout > Footer:

    What else can’t you find? Keep in mind that not each add-on has their specific panel in the customizer.

    I would recommend using our Documentation to find what you are looking for first:

    Let me know if this helps.


    Thank you Leo!
    I see now the items are within other units. I review the docs and Adam’s videos.
    Have a lovely day.

    Customer Support

    No problem.

    You as well πŸ™‚

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