[Resolved] Activated but not working

[Susan]

Hi – following Adam from wpcrafter LMS training.
Using generate press 1.4 parent and wpcrafter LMS child theme with elementor pro builder.
Was going okay – then decided to Upgraded to GP premium 1.5.4, put in key – accepted/approved.
Does not show import/export below items to activate, and on customizer no extra options shown.

If I turn off all lifter LMS plugins – will I lose the work there?
Only themes install is GP and Wpcrafter child.

suggestions pls
thanks Susan

[Tom]

Hi Susan,

Have you activated the add-ons you want to use?: https://docs.generatepress.com/article/installing-gp-premium/#activate-your-add-ons

Let me know 🙂

[Susan]

Hi Tom
thanks for replying, Adam of wpcrafter speaks so highly of you and the theme, so I opted to join.

I reloaded and, yes, I did activate/apply the settings after putting in my key.
Now, this time, I do see the import section below, I do also see now on the sidebar the GPP hooks, Pg Headers.

When I go to the customizer I still do not see the new items, like copyright etc.

Any further suggestions. The site is hidden under a maintenance page using the wpmanger plugin, but I can turn that off or give you login if needed too.
thank you

[Leo]

Hi there,

Copyright section is now in Layout > Footer: https://docs.generatepress.com/article/changing-the-copyright-message/

What else can’t you find? Keep in mind that not each add-on has their specific panel in the customizer.

I would recommend using our Documentation to find what you are looking for first: https://docs.generatepress.com/

Let me know if this helps.

[Susan]

Thank you Leo!
I see now the items are within other units. I review the docs and Adam’s videos.
Have a lovely day.

[Leo]

No problem.

You as well 🙂

[Author]

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