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Posts
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Hello,
I have opened a ticket this morning and I have noticed that my coming soon page sopied itself in POSTS. WHen I try to delete it I get a message CAN”T MOVE TO TRASH, when I try to selete it I get a message IN THE TRASH.
I think this might be the reason why my coming soon page looks like a post but I do not know what to do to rectify this. Help welcome. My site is on maintenance mode.
Carole
Customer Support
Hi Carole,
Worth trying #1 here as well:
https://docs.generatepress.com/article/debugging-tips/Let me know 🙂
I have! That’s how I know it is Elementor the problem – first one to be activated and the problem was there 🙁
I don’t know how to DEBUG 🙁
CaroleLead Developer
Hi there,
Have you checked with Elementor support? They would know better about what’s going on. It looks like the actual coming soon functionality isn’t working.
Hi Tom,
Yes I have now put a ticket there.
HAve you got a quick and easy solution to put a coming soon page with GP ?Thank you so much for your help here 🙂
CaroleI just want to hide my site when I am still working on it.
May be there is a better way?
CaroleHave you tried a plugin like this?: https://en-ca.wordpress.org/plugins/coming-soon/
Tom,
Thanks yes I am going down this route now.
Thanks again!Carole
No problem 🙂
Hi Tom,
After talking to peeps using Elementor (they looked at the code), it seems like it is the widgets that might cause a problem on that page. THey show at the bottom of the page despite me having disabled everything. Is it possible to have a look?
Carole
Wouldn’t the Elementor Coming Soon feature disable everything on the site? What if a user navigates to another page?
You should just be able to use the Elementor Canvas Template on that page to remove the sidebars.
Yes it should disable everything but the page scroll down with widgets appearing at the bottom (my sidebar)
I will try what you suggest thanks
CaroleTom,
Sorry me again,
I have deleted GP and reloaded GP 1.7 from my account
Then the plugin needed to update but I have the following message again:
Update failed. Not authorised.I have not changed URL at all from set up and I have done this 3 times.
Is there another version I can download? From my own account I only have access to 1.7Sorry to be a pain – lots of problems today!
Carole
So this fix here isn’t working for you?
https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message
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