- This topic has 20 replies, 3 voices, and was last updated 3 years, 9 months ago by Leo.
August 15, 2018 at 7:54 am #649292Carole
I have opened a ticket this morning and I have noticed that my coming soon page sopied itself in POSTS. WHen I try to delete it I get a message CAN”T MOVE TO TRASH, when I try to selete it I get a message IN THE TRASH.
I think this might be the reason why my coming soon page looks like a post but I do not know what to do to rectify this. Help welcome. My site is on maintenance mode.
CaroleGP Premium 1.7August 15, 2018 at 9:23 am #649425LeoStaffCustomer Support
Worth trying #1 here as well:
Let me know 🙂August 15, 2018 at 9:24 am #649428Carole
I have! That’s how I know it is Elementor the problem – first one to be activated and the problem was there 🙁August 15, 2018 at 9:30 am #649438Carole
I don’t know how to DEBUG 🙁
CaroleAugust 15, 2018 at 9:31 am #649441TomLead DeveloperLead Developer
Have you checked with Elementor support? They would know better about what’s going on. It looks like the actual coming soon functionality isn’t working.August 15, 2018 at 9:33 am #649442Carole
Yes I have now put a ticket there.
HAve you got a quick and easy solution to put a coming soon page with GP ?
Thank you so much for your help here 🙂
CaroleAugust 15, 2018 at 9:33 am #649445Carole
I just want to hide my site when I am still working on it.
May be there is a better way?
CaroleAugust 15, 2018 at 9:35 am #649447TomLead DeveloperLead DeveloperAugust 15, 2018 at 9:36 am #649449Carole
Thanks yes I am going down this route now.
CaroleAugust 15, 2018 at 9:38 am #649454TomLead DeveloperLead DeveloperAugust 15, 2018 at 11:49 am #649637Carole
After talking to peeps using Elementor (they looked at the code), it seems like it is the widgets that might cause a problem on that page. THey show at the bottom of the page despite me having disabled everything. Is it possible to have a look?
CaroleAugust 15, 2018 at 11:59 am #649642TomLead DeveloperLead Developer
Wouldn’t the Elementor Coming Soon feature disable everything on the site? What if a user navigates to another page?
You should just be able to use the Elementor Canvas Template on that page to remove the sidebars.August 15, 2018 at 12:01 pm #649645Carole
Yes it should disable everything but the page scroll down with widgets appearing at the bottom (my sidebar)
I will try what you suggest thanks
CaroleAugust 15, 2018 at 1:10 pm #649715Carole
Sorry me again,
I have deleted GP and reloaded GP 1.7 from my account
Then the plugin needed to update but I have the following message again:
Update failed. Not authorised.
I have not changed URL at all from set up and I have done this 3 times.
Is there another version I can download? From my own account I only have access to 1.7
Sorry to be a pain – lots of problems today!
CaroleAugust 15, 2018 at 1:40 pm #649747LeoStaffCustomer Support
So this fix here isn’t working for you?
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