- This topic has 21 replies, 3 voices, and was last updated 9 years, 2 months ago by
.
-
Posts
-
Hi Tom,
GP Premium 1.2.94 update break my content.
Mainly the content of the plugin Visual Composer: The content disappears.Do you know this incompatibility?
In first time I delete the GP Premium plugin and update the last ZIP version manually, but the site is still broken.
Now I’ve the GP Premium disconnected, and Works fine, but if I can not connect the GP Premium : My site , in this moment, don’t show parts of content provided by GP Premium.
If you want to see the problems, I can give you access keys as administrator to the web desktop.
Thanks
DaniLead Developer
Hmm..
Can you activate GP Premium, then deactivate all the add-ons in Appearance – GeneratePress?
Still the issue?
If not, activate each add-on one by one until the issue appears again.
Tom,
If I actívate GP Premium and deactivate all the add-ons, works fine.
I activate each add-on (The ones I always use) one by one and I found the problem:
MENU PLUS
With this add-on Active the problems with Visual composer comes (Content disappears)
Any ideas?
Thanks Tom!
DaniAny chance you can activate Menu Plus and then link me to a page where this is happening?
Ok.
I actívate Menu Plus.
This is the site:
http://bit.ly/2iyUSn8
NOTE: First a video should appear and then several more sections that are notThanks
Ah, you’re using a caching plugin. Menu Plus removed a script that wasn’t necessary anymore, and that script is still being called on your site causing a javascript error.
Once you clear/purge your cache in your caching plugin (you should always do this after any plugin/theme update), the issue will go away.
Let me know 🙂
Tom,
I’ve been erasing the cache every time, now too, but it still does not work well
Can you enter again?
It’s still caching the files.
Try deactivating WP Fastest Cache.
Deactivating WP Fastet Cache the problem still remains…
Hmm, for whatever reason you’re stilling running the old files of GP Premium.
Try downloading a fresh copy from your account and uploading it: https://generatepress.com/account
Tom,
I deleted GP Premium plugin and uploaded the latest version from my account.
The problem persists…
Any chance you can send me temporary login info?: https://generatepress.com/contact/
Looking at the file that’s causing the issue, it’s still using the code from 1.2.92. It looks like your caching plugin isn’t letting go of the cached version.
Tom,
I sent you an email with keys for login
Still not able to access your site – looks like your security plugin might have blocked my IP.
Stepping out of the office for a few hours, but will check back later.
Hi Tom,
The problem is solved.
Thanks for all.
Dani
- You must be logged in to reply to this topic.
