Archived topic

GP Premium 1.2.94 update break my content.

21 replies · Started by Dani on January 28, 2017

Viewing posts 1–15 of 22

January 28, 2017 at 1:40 am #270210

Hi Tom,

GP Premium 1.2.94 update break my content.
Mainly the content of the plugin Visual Composer: The content disappears.

Do you know this incompatibility?

In first time I delete the GP Premium plugin and update the last ZIP version manually, but the site is still broken.

Now I've the GP Premium disconnected, and Works fine, but if I can not connect the GP Premium : My site , in this moment, don't show parts of content provided by GP Premium.

If you want to see the problems, I can give you access keys as administrator to the web desktop.

Thanks
Dani

January 28, 2017 at 7:41 am #270433

Hmm..

Can you activate GP Premium, then deactivate all the add-ons in Appearance - GeneratePress?

Still the issue?

If not, activate each add-on one by one until the issue appears again.

January 28, 2017 at 7:57 am #270438

Tom,

If I actívate GP Premium and deactivate all the add-ons, works fine.

I activate each add-on (The ones I always use) one by one and I found the problem:

MENU PLUS

With this add-on Active the problems with Visual composer comes (Content disappears)

Any ideas?

Thanks Tom!
Dani

January 28, 2017 at 7:59 am #270450

Any chance you can activate Menu Plus and then link me to a page where this is happening?

January 28, 2017 at 8:04 am #270451

Ok.

I actívate Menu Plus.

This is the site:

http://bit.ly/2iyUSn8
NOTE: First a video should appear and then several more sections that are not

Thanks

January 28, 2017 at 8:16 am #270465

Ah, you're using a caching plugin. Menu Plus removed a script that wasn't necessary anymore, and that script is still being called on your site causing a javascript error.

Once you clear/purge your cache in your caching plugin (you should always do this after any plugin/theme update), the issue will go away.

Let me know :)

January 28, 2017 at 8:21 am #270489

Tom,

I've been erasing the cache every time, now too, but it still does not work well

Can you enter again?

January 28, 2017 at 8:23 am #270492

It's still caching the files.

Try deactivating WP Fastest Cache.

January 28, 2017 at 8:29 am #270505

Deactivating WP Fastet Cache the problem still remains...

January 28, 2017 at 8:31 am #270509

Hmm, for whatever reason you're stilling running the old files of GP Premium.

Try downloading a fresh copy from your account and uploading it: https://generatepress.com/account

January 28, 2017 at 8:36 am #270528

Tom,

I deleted GP Premium plugin and uploaded the latest version from my account.

The problem persists...

January 28, 2017 at 8:38 am #270530

Any chance you can send me temporary login info?: https://generatepress.com/contact/

Looking at the file that's causing the issue, it's still using the code from 1.2.92. It looks like your caching plugin isn't letting go of the cached version.

January 28, 2017 at 8:46 am #270536

Tom,

I sent you an email with keys for login

January 28, 2017 at 10:26 am #270616

Still not able to access your site - looks like your security plugin might have blocked my IP.

Stepping out of the office for a few hours, but will check back later.

January 29, 2017 at 11:44 am #271386

Hi Tom,

The problem is solved.
Thanks for all.
Dani

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