Home › Forums › Support › Cannot activate GP premium This topic has 5 replies, 2 voices, and was last updated 9 years, 7 months ago by Tom. Viewing 6 posts - 1 through 6 (of 6 total) Author Posts September 3, 2016 at 11:44 pm #223642 Ted van Vliet Hi Tom I don’t see why i can’t get my gp premium working http://tedvanvliet.nl/wp-index.php/ I activated them but no appearance of the extra items in customise menu September 4, 2016 at 12:01 am #223644 TomLead Developer Lead Developer Is the plugin active? If so, are the add-on activated in “Appearance > GeneratePress”? If so, you might be looking in the wrong places in the Customizer. Recently, things were moved around a bit: https://generatepress.com/gp-premium-1-2-87/ September 4, 2016 at 12:22 am #223649 Ted van Vliet BOTH ACTIVE. entered license key too. Bot only see the ‘basic’ things to edit September 4, 2016 at 8:17 am #223732 TomLead Developer Lead Developer Have you checked the article above? A lot of things were moved around in the Customizer. Let me know 🙂 September 5, 2016 at 3:12 am #223940 Ted van Vliet No, I only see the basic things September 5, 2016 at 9:57 am #224007 TomLead Developer Lead Developer Hmm ok – any chance you can either: a) Take screenshots of the plugin active, the add-ons activated and the Customizer b) Send me temporary admin login details through our contact page: https://generatepress.com/contact We’ll figure it out 🙂 Author Posts Viewing 6 posts - 1 through 6 (of 6 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In