Site logo

[Resolved] Customizer shows only Widgets section, nothing else

Home Forums Support [Resolved] Customizer shows only Widgets section, nothing else

Home Forums Support Customizer shows only Widgets section, nothing else

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1902443
    Rik

    Hi,
    our Customiser shows only the Widgets section, nothing else. Previously, it showed around a dozen sections.
    Any idea what may be causing this? The site works fine and we are not getting any errors in the WP Backend.
    Rik

    #1902713
    David
    Staff
    Customer Support

    Hi there,

    causes for this can be many, first place to check is in the Dashboard > Tools > Site Health to see if there are any issues being flagged, or if its taking a long time to report if all is ok.

    similar topic here:

    https://generatepress.com/forums/topic/customizer-not-working-only-widgets-tab-shows/#post-1612375

    Can you check there first.

    #1905174
    Rik

    hi David,
    no no critical issues in the Site Health, just a recommendation to remove inactive plugins.
    What is the next step in troubleshooting this?
    Rik

    #1905177
    Rik

    Really weird, it suddenly started working again like normal. I’ll close the issue for now and reopen when it happens again.
    Rik

    #1905300
    David
    Staff
    Customer Support

    Glad to hear that!!

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.