- This topic has 19 replies, 2 voices, and was last updated 1 week, 2 days ago by David.
January 9, 2021 at 8:21 am #1612310Wesley
I tried everything as described in the other topics:
– Increased max memory through wp-config
– Disabled every other plugin
– Disabled all generatepress components
The URL: cryptoshirtsnl.czwuv6hoig-gjy3my0nv38q.p.runcloud.link/
What could it be?
WesleyJanuary 9, 2021 at 8:42 am #1612334DavidStaffCustomer SupportJanuary 9, 2021 at 8:52 am #1612344Wesley
Tried Chrome and IE, not working unfortunately 🙁
EDIT: screenshot: https://ibb.co/zs49WnLJanuary 9, 2021 at 8:53 am #1612346DavidStaffCustomer Support
Would you be able to provide us with temporary admin login and password and the site URL so we can take a look?
You can add those details to the Private Information field, where only we can see them.January 9, 2021 at 9:03 am #1612361Wesley
Sure, here you goJanuary 9, 2021 at 9:13 am #1612375DavidStaffCustomer Support
I went to Tools > Site Health, and at the top of the page it constantly says:
Results are still loading…this generally takes a couple of before this updates to the current status eg.
Which points the finger to something going on at the server level … can you check the server error logs to see if anything is reported?January 9, 2021 at 9:28 am #1612392Wesley
I informed support of my server, will come back to it shortly 🙂January 10, 2021 at 4:00 am #1612886DavidStaffCustomer SupportJanuary 11, 2021 at 2:37 am #1614061Wesley
It seems to work now after a change in server-function has been made. So that’s great (site health status is good).
I do however run into another issue now. Whenever I try to edit the woocommerce shop page (add a sidebar, remove the short description etc.) it seems the page is not responding.
I attached the page URL and credentials for you to login.
Thanks in advance.January 11, 2021 at 2:55 am #1614071Wesley
It’s working now! Did you guys do something?
The only thing I don’t seem to get active is the sidebar..January 11, 2021 at 3:03 am #1614082DavidStaffCustomer SupportJanuary 12, 2021 at 1:42 am #1615373Wesley
It all worked out. Still had a sidebar disable element functioning from the website I copied.
Another last one: is it possible to show the category image next to the category in the filtering in the webshop overview (on the left)?
Thanks in advance!January 12, 2021 at 3:19 am #1615442DavidStaffCustomer Support
The Woocommerce plugin doesn’t provide the option to display its thumbnail.
This plugin provides a widget with that:January 12, 2021 at 4:16 am #1615499Wesley
Looks cool, but I was looking for something that display’s the thumbnail of the category 🙂January 12, 2021 at 4:56 am #1615552
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