[Resolved] NO Access to Site Library

Home Forums Support [Resolved] NO Access to Site Library

Home Forums Support NO Access to Site Library

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1776173
    Eloy

    Hello,

    when I try to access the Site Library section from the WordPress plugin it keeps loading indefinitely.

    I have the latest version of the plugin and the theme, I have deleted cache and cookies and I don’t have a cache plugin (new website).

    Here´s the screenshot https://imgur.com/xXgPGJr

    #1776222
    Leo
    Staff
    Customer Support

    Hi Eloy,

    Sorry about that!

    Any chance you can send us the dashboard access with all plugins disabled except GP Premium?

    Thanks 🙂

    #1776343
    Eloy

    Of course 🙂 🙂

    #1776377
    Leo
    Staff
    Customer Support

    I’m seeing this when visiting the link:
    https://www.screencast.com/t/t2ah2sLZvn

    #1776908
    Eloy

    Hi,

    I spoke to the hosting company and they told me that they have set up a default htaccess. They told me as well that they have already seen problems with Generatepress and htaccess.

    And now is working! 🙂

    View post on imgur.com

    #1778015
    Leo
    Staff
    Customer Support

    Thanks for reporting back!

Viewing 6 posts - 1 through 6 (of 6 total)
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