Archived topic

NO Access to Site Library

5 replies · Started by Eloy on May 12, 2021

Viewing posts 1–6 of 6

May 12, 2021 at 7:54 am #1776173

Hello,

when I try to access the Site Library section from the WordPress plugin it keeps loading indefinitely.

I have the latest version of the plugin and the theme, I have deleted cache and cookies and I don't have a cache plugin (new website).

Here´s the screenshot https://imgur.com/xXgPGJr

May 12, 2021 at 8:45 am #1776222

Hi Eloy,

Sorry about that!

Any chance you can send us the dashboard access with all plugins disabled except GP Premium?

Thanks :)

May 12, 2021 at 10:49 am #1776343

Of course :) :)

May 12, 2021 at 11:31 am #1776377

I'm seeing this when visiting the link:
https://www.screencast.com/t/t2ah2sLZvn

May 13, 2021 at 1:03 am #1776908

Hi,

I spoke to the hosting company and they told me that they have set up a default htaccess. They told me as well that they have already seen problems with Generatepress and htaccess.

And now is working! :)

https://imgur.com/geIUuSy

May 13, 2021 at 9:26 am #1778015

Thanks for reporting back!

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