[Support request] Nothing but section title appearing in edit section (not settings)

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This topic has 8 replies, 3 voices, and was last updated 4 years, 7 months ago by TWMA Support.

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September 23, 2019 at 3:29 am #1016450

TWMA Support

Hi

A client has reported that the content edit section has disappeared when he goes to edit a section on a page. Only the title for the section is shown and can be edited.

Please advise. Thanks

September 23, 2019 at 3:29 am #1016451

TWMA Support

***Note*** Generatepress Premium plugin and theme are up to date.

September 23, 2019 at 4:33 am #1016499

David
Staff
Customer Support

Hi there,

have there been any other plugin updates?
This issue has occurred in the past were plugins that function to the TinyMCE editor has caused an issue. Let me know.

September 23, 2019 at 6:24 am #1016591

TWMA Support

I am not sure have asked the client to deactivate plugins check and then reactivate one by one to see which breaks it.

September 23, 2019 at 6:25 am #1016595

David
Staff
Customer Support

OK – let us know what you discover.

September 23, 2019 at 1:39 pm #1017061

Jamie Garringer

I am having the same issue! Can not edit sections at all.

September 23, 2019 at 1:48 pm #1017071

TWMA Support

For my client it was WP SVG Icons plugin.

September 23, 2019 at 2:05 pm #1017082

Jamie Garringer

Thank you so much for sharing TWMA Support. I was going through my plugins and that was at the bottom of my list to try.

September 23, 2019 at 2:15 pm #1017085

TWMA Support

Pleasure Jamie
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