[Support request] You site doesn´t include support for ‘generateblocks/container’

[Oliver]

after migration to a local stage developement environment i receive the message “You site doesn´t include support for ‘generateblocks/container'” and the block is not visible.
The registration (remote and local) is valid.

[Elvin]

Hi there,

Can you try disabling all plugins, then re-enable GP Premium and GenerateBlocks only and see if it still occurs? This is for checking for potential plugin conflicts.

If you’re using child theme’s functions.php containing PHP snippets, can you deactivate it and change to the base GP theme?

Let us know.

[Kris]

I have the same issue when I try to use one of the templates from template library:
“Your site doesn’t include support for the “generateblocks/container” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.”

I can’t deactivate everything, as you mentioned. How to solve this problem?

[David]

Hi there,

can you make sure you have the GenerateBlocks installed.

[Kris]

Yes.
GenerateBlocks
GenerateBlocks PRO
GP Premium
with a theme

[David]

Which versions of GenerateBlocks are you using ?

[Kris]

https://1drv.ms/u/s!Ao_4GhwEwG2BgvhgVBVH4uJXNDj2Zw?e=pgQpj2

[David]

Does the error occur with any Template? Or is it just a specific one ?

[Kris]

any template,

[David]

Any chance i can get temporary admin access to the site?
If so can you raise a new topic, where as the OP you will have access to the Private Information field.

[Kris]

done: https://generatepress.com/forums/topic/you-site-doesnt-include-support-for-generateblocks-container-part-2/

[Author]

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