Archived topic
WooCommerce Reviews not showing
7 replies · Started by Wendy on August 16, 2022
Hello David
Here is the recap of what we were talking about in the other thread:
https://help.cusrev.com/support/solutions/articles/43000033867-reviews-not-showing-on-product-page
On each single product listing> Advanced - there is no text saying Enable Reviews, nor the expected tick box.
I deactivated each of these plugins too to check:
Customer Reviews for WooCommerce
Mailchimp for Woocommerce
WooCommerce Blocks
WooCommerce Google Analytics Integration
WooCommerce Payments
WooCommerce Paypal Payments
WooCommerce Stripe Gateway
WooCommerce UPC, EAN, and ISBN
Thankyou for your help!!!
Hi there,
theres 2FA on the login :( - any way around that ?
Yes, sorry.. you'll be able to log in now...
I'm seeing a 403-Forbidden when trying to login:
https://www.screencast.com/t/iNNjHnKnkv
I also don't believe this is a GP related issue so let's do some tests first.
1. Can you disable ALL plugins including GP Premium to test if the issue still occurs? Make sure you are also using the parent theme without any custom function added.
2. If the issue still occurs in #1, can you activate a Twenty series WP theme to test if the issue occurs there as well?
Let us know :)
Hi Leo
Can you do tests #1 and #2 first and let me know the result?
https://generatepress.com/forums/topic/woocommerce-reviews-not-showing/#post-2314511
That isn't something we can do for you.
Thanks!
Hi Leo and David
I found the gremlin! It's a Disable Comments setting inside the plugin Perfmatters.
It's funny I bought that before finding out about GP.
Anyway once I deselected Disable Comments, the product data Advanced tab has the Enable Reviews text and a tick box which I was able to tick.
Nothing to do with themes, nothing to do with Woo (sorry Woo)
Have a great rest of the week.
Glad to hear :)
