- This topic has 13 replies, 3 voices, and was last updated 4 years, 2 months ago by
Paul.
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AuthorPosts
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October 23, 2018 at 12:54 pm #708511
Iva
Hi,
I’ve noticed that WooCommerce has the same load more button as the blog page does
<div class="masonry-load-more load-more "> <a class="button" href="#">+ Još</a> </div>
I don’t have any infinite scrolling plugins or anything similar. I just turned on infinite scrolling for the Blog page.
October 23, 2018 at 1:01 pm #708519Leo
StaffCustomer SupportHi there,
That’s very strange.
Can you try #1 here to eliminate any plugin conflicts first?
https://docs.generatepress.com/article/debugging-tips/If not can you link us to the page with all other plugins disabled?
You can edit the original topic and use the private URL field.
Let me know 🙂
October 24, 2018 at 11:51 am #709523Iva
Hi,
Turning all plugins off (except GP Premium and WooCommerce) did not change anything.
I will edit the original post with the link, though it will be a preview one, as the site is on my local machine.
October 24, 2018 at 12:32 pm #709542Leo
StaffCustomer SupportCan you do me a favor and check the following items:
– Make sure you are indeed using GP Premium 1.7.2 (check in Dashboard > Plugins)
– Disable all plugins except GP premium for now.
Let me know 🙂
October 24, 2018 at 3:20 pm #709659Leo
StaffCustomer SupportHey I have spoken to Tom about this issue.
Any chance you can try the GP Premium 1.7.3 beta 3 and see if it fixes the issue?
https://docs.generatepress.com/article/beta-testing/Let me know 🙂 Thanks!
October 24, 2018 at 11:56 pm #709877Iva
Hi,
I’ve tried using the beta and the problem is still there.
October 25, 2018 at 11:02 am #710448Tom
Lead DeveloperLead DeveloperFixed – thanks for reporting this!
Until 1.7.3 is released, you can do this:
.post-type-archive-product .load-more { display: none; }October 25, 2018 at 2:33 pm #710568Iva
Thank you, this patches things up until the update!
October 25, 2018 at 4:44 pm #710624Tom
Lead DeveloperLead DeveloperFixed now in 1.7.3-rc.1: https://generatepress.com/gp-premium-1-7-3/
Thanks! 🙂
January 20, 2022 at 11:18 am #2087736Paul
Hi Tom,
for some reason I have this issue on a product-archive page on my site.
Can you maybe help? I tried to get rid of it with the CSS you provided, but it didn’t work.
This is the page where the bug occurs: https://www.klingenbergverlag.at/produkt-kategorie/buecher/
Thanks!
PaulJanuary 20, 2022 at 11:32 am #2087757Ying
StaffCustomer SupportHi Paul,
1. Can you make sure you are using GP 3.1.1, and GP premium 2.1.1 ?
2. Can you disable all plugins except GP premium?
3. Switch to parent theme if you are using a Child theme.
Let me know how it goes.
January 29, 2022 at 4:00 pm #2098599Paul
Hey Ying!
Sorry, it’s been a while.
Thanks for the advice. I checked all three steps: Version is updated, disabled all plugins and switched to the child theme. Sadly, the button has remained. I hope you can help.
Best, PaulJanuary 30, 2022 at 11:46 am #2099304Leo
StaffCustomer SupportReally can’t see how this would be happening again – we haven’t had any other reports on this since the bug was fixed back in 2018.
Any chance you can start a staging site, disable all plugins and make sure to activate the parent theme for us to take a closer look?
You can start a new topic and use the private URL field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-informationJanuary 30, 2022 at 11:48 am #2099307Paul
Hello?
Sorry, did I accidentally mark this topic as resolved by mistake?
Please help me, the problem is still there!
Best,
PaulEDIT: Oh, my bad, now I see the response from Leo!
Here is the link to the new topic.
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