Home › Forums › Support › upgrade error to 1.4 This topic has 7 replies, 2 voices, and was last updated 6 years, 7 months ago by Leo. Viewing 8 posts - 1 through 8 (of 8 total) Author Posts August 10, 2017 at 9:22 am #363197 Greg Hello Tom et al, I can’t seem to upgrade to GPP 1.4 from GPP 1.3.1, I am using php 7.0.22 August 10, 2017 at 9:24 am #363201 LeoStaff Customer Support Hi there, This should help: https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message August 10, 2017 at 9:25 am #363202 Greg Looks like the imgur link did not work. The error message was: Download Failed: Unauthorized Cheers Greg August 10, 2017 at 9:29 am #363205 LeoStaff Customer Support just making sure you see my reply: https://generatepress.com/forums/topic/upgrade-error-to-1-4/#post-363201 August 10, 2017 at 9:30 am #363206 Greg Thx Tom, tried it, no luck. I even deactivated the plugin, then reactivated – pasted the licence – same error Cheers G August 10, 2017 at 9:31 am #363208 LeoStaff Customer Support Can you try remove current key > save > enter key > save? August 10, 2017 at 9:35 am #363212 Greg Fixed it by updating the Account page on GP with the new url. Sorry to trouble you … thx for the assist. I had promoted the site to the live url from my dev url and neglected to update the account page. Cheers Greg August 10, 2017 at 9:37 am #363213 LeoStaff Customer Support Sounds good. In the new version you can just click Update in the future then it should work 🙂 Author Posts Viewing 8 posts - 1 through 8 (of 8 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In