Archived topic

Update of GP Premium Plugin does not work on second site

12 replies · Started by Anonymous on October 29, 2015

Viewing posts 1–13 of 13

October 29, 2015 at 11:12 pm #148726

Hi,

we have a second (test-)site also running with Generate Press and of course also the GP Premium Plugin (as in the PRODuction environemnt). The automatic updates in the PRODuction environment work just find. However when trying to update the GP Premium Plugin automatically (via the WordPress Update part of the dashboard) I get the error message download failure unauthorized (at least the German translation of it).
The e-mail address defined in the TEST environment is identical to the one in the PRODuction environment.

Any idea how this can be solved?

BTW, apart from this we are very happy with the Generate Press theem, the GeneratePress Premium Plugin and ths support you've been providing so far.

Best regards

October 30, 2015 at 12:18 am #148734

Hi there,

This should help: https://generatepress.com/forums/topic/an-error-occurred-while-updating-download-failed-unauthorized/#post-146895

Let me know :)

October 30, 2015 at 3:53 am #148848

Hi Tom,

thank you for that. This worked fine:
1) Disable Updates
2) Deactivate E-Mail
3) Activate E-Mail
4) Enable Updates

After that the update worked flawlessly.

Best regards

October 30, 2015 at 10:14 am #148993

Thanks for confirming! Glad it's working again :)

November 11, 2015 at 12:16 pm #152246

Dear Tom, updating add ons seems to be trouble.

I deleted the gp-premium plugin.
downloaded the new one from account.
installed the new plugin which i downloaded from my account.

But the gp hook: generate_inside_slideout_navigation isn't showing in my GP hooks :(

November 11, 2015 at 12:18 pm #152247

That hook isn't included in GP Hooks - you'll have to add the function manually: https://generatepress.com/forums/topic/custom-content-to-menu/#post-152216

November 11, 2015 at 1:29 pm #152269

Hello Tom,

I'm using GeneratePress since yesterday, easy to handle, good looking. ?

But I have one issue. The slight out Menü doesn't work with my windows Phone (800*480) .I tried some browers.

The slight out Menü in your site here (www.GeneratePress.com) already doesn't work.

Apologize my Bad english.

All The best

Heinz

November 11, 2015 at 1:30 pm #152270

Hi there,

What browser are you using on your phone?

November 11, 2015 at 2:14 pm #152280

Ie
Mini opéra
Browser plus

November 11, 2015 at 11:37 pm #152335

I'll look into this :)

November 12, 2015 at 11:13 am #152467

@heinz - any chance you can email me at support@generatepress.com so I can get you test something?

Thanks!

November 15, 2015 at 10:55 am #153256

The above has been fixed in the next version of GP Premium :)

November 15, 2015 at 11:12 am #153259

Hi Tom,

Thanks for your selfless work.Great, best service ever!

Heinz?

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