[Resolved] Update of GP Premium Plugin does not work on second site

[Mike A. Spell]

Hi,

we have a second (test-)site also running with Generate Press and of course also the GP Premium Plugin (as in the PRODuction environemnt). The automatic updates in the PRODuction environment work just find. However when trying to update the GP Premium Plugin automatically (via the WordPress Update part of the dashboard) I get the error message download failure unauthorized (at least the German translation of it).
The e-mail address defined in the TEST environment is identical to the one in the PRODuction environment.

Any idea how this can be solved?

BTW, apart from this we are very happy with the Generate Press theem, the GeneratePress Premium Plugin and ths support you’ve been providing so far.

Best regards

M.

[Tom]

Hi there,

This should help: https://generatepress.com/forums/topic/an-error-occurred-while-updating-download-failed-unauthorized/#post-146895

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Mike A. Spell]

Hi Tom,

thank you for that. This worked fine:
1) Disable Updates
2) Deactivate E-Mail
3) Activate E-Mail
4) Enable Updates

After that the update worked flawlessly.

Best regards

M.

[Tom]

Thanks for confirming! Glad it’s working again 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Diane]

Dear Tom, updating add ons seems to be trouble.

I deleted the gp-premium plugin.
downloaded the new one from account.
installed the new plugin which i downloaded from my account.

But the gp hook: generate_inside_slideout_navigation isn’t showing in my GP hooks 🙁

[Tom]

That hook isn’t included in GP Hooks – you’ll have to add the function manually: https://generatepress.com/forums/topic/custom-content-to-menu/#post-152216

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Heinz]

Hello Tom,

I’m using GeneratePress since yesterday, easy to handle, good looking. ?

But I have one issue. The slight out Menü doesn’t work with my windows Phone (800*480) .I tried some browers.

The slight out Menü in your site here (www.GeneratePress.com) already doesn’t work.

Apologize my Bad english.

All The best

Heinz

[Tom]

Hi there,

What browser are you using on your phone?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[heinz]

Ie
Mini opéra
Browser plus

[Tom]

I’ll look into this 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Tom]

@heinz – any chance you can email me at support@generatepress.com so I can get you test something?

Thanks!

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Tom]

The above has been fixed in the next version of GP Premium 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[heinz]

Hi Tom,

Thanks for your selfless work.Great, best service ever!

Heinz?

[Author]

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