- This topic has 6 replies, 2 voices, and was last updated 6 years, 9 months ago by Tom.
August 4, 2014 at 3:41 pm #9301gabriel bear
I followed the instrux in another thread appearance–>generate–>activate. The red button shows 5 to be done. All the plugins had their activation codes added at time of install.
The page shows “disable elements” , but none of the others. “Disable elements” show the license key entered.
Near the top of the page shows all the plug-ins… Hover on typography says to “activate below”–but there’s only “disable elements” as a box in which to enter activatiefon.
I can click to http://www.generatepress.com/downloads/generate-typography/ which shows what I should be getting somewhere….
Thank you.August 4, 2014 at 3:49 pm #9303TomLead DeveloperLead Developer
Can you make sure GeneratePress and all of your addons are up to date (just released some big updates).
Then make sure Typography is activated – if it is, it will show in the “Product Activation” area and will have an Activate button which you can click.
Let me know 🙂
TomAugust 5, 2014 at 7:20 pm #9538gabriel bear
As i replied last night,
“Thanks for the ever so prompt response.
you said: “if it is, it will show in the “Product
Activation” area ”
What’s the route to that?
When I followed the instrux you gave on the install, the key # was put
When I goto appearance –> generate I get a page with this info on it
Author: Thomas Usborne
Addons Colors GENERATE_COLORS_VERSIONTypography GENERATE_FONT_VERSIONPage
Header GENERATE_PAGE_HEADER_VERSIONImport / Export
GENERATE_IE_VERSIONCopyrightDisable Elements 0.2Blog
Customize Addons Buy me a coffee 🙂
To activate your license key, enter it in the appropriate field below, and
click Save Changes. Once saved, click the Activate License button.
active Generate Disable Elements License Key
Warning: Clicking this button will delete your settings set in the
You may want to export your settings before deleting them forever.”
and nothing else…”
THat is—a page or part of a page saying “activate license” is not there.
I tried deleting the plugin through ftp, then re-installing through generate—no change,
same problem.August 6, 2014 at 8:34 am #9666TomLead DeveloperLead Developer
Can you try:
1. Deleting the plugin through the Dashboard (go to “Plugins”, deactivate the plugin and then delete it).
2. Update to the latest version of GeneratePress.
3. Download the new version of the addons, and then re-install and activate using your email.
Let me know if this works – if not, send me an email to firstname.lastname@example.org and we’ll get it sorted out for you.
TomAugust 13, 2014 at 5:25 pm #12660TomLead DeveloperLead DeveloperAugust 13, 2014 at 7:04 pm #12687gabriel bear
Using the exact instrux you provided above as a fix, and making extra certain that ___everything__ on the site was fully updated, everything started working flawlessly.
You did a great job on support.August 13, 2014 at 7:06 pm #12689
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